To get your company to the next level of success requires knowing where you are now and where you’re going. Particularly in a market with so much variability – and no one factor that drives success – it is crucial to be able to define your company’s strengths and weaknesses. The research below will help you take inventory and benchmark against other LSPs in the industry.
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Language service providers come in all shapes and sizes. CSA Research analyzed 30 datapoints on 550 LSPs for which we had sufficient data to calculate an estimated baseline maturity stage. This report presents the average characteristics of LSPs at the various stages of the model to enable executives and managers to benchmark their operations.
What does it take to succeed as a service provider in the fast-paced language services industry? LSPs come in all shapes and sizes, yet no single element defines a successful company. This extreme variability begs for structure and definition. As a result of the great feedback on our Localization Maturity Model for buyers of language services, CSA Research undertook the project of building a similar model to evaluate the maturity of language service providers, which we named the LSP MetrixTM.
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