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CSA Research’s Global Business Analytics

The data-driven way to global growth

Eight (8) interactive and proprietary data tools designed to help you profitably grow revenue and demonstrate globalization investment as an engine of growth.

Introduction

What are Global Business Analytics?

When you need reliable and actionable insights to improve your globalization strategy, turn to CSA Research’s wealth of linguistic, economic, and demographic data. You can apply this data to your use cases to uncover hidden pains and help develop effective solutions to international market requirements.

Benefits

Increase revenue growth velocity

When you add the right languages, you can increase your revenue significantly and decrease the time to reach a positive ROI, potentially adding 25% or more to you global sales. Apply CSA Research’s insights to your international market position to accelerate on your drive to increased international revenue.

Optimize your language operations

Taking your globalization function to the next level can unlock efficiencies, reduce localization spend, and increase global customer satisfaction. Use CSA Research’s assessments to take your policies and processes to the next level.

Improve global customer experience

Global enterprises often discourage 50% or more of customers outside their home market through poor language support. Discover how you can create compelling customer journeys across languages and markets.

Make confident decisions

Use CSA Research’s advanced tools to make confident decisions and elevate your globalization strategy. Gain confidence through data-driven insights and comprehensive analysis that helps ensure success around the world.

Solutions built for you

Is it worth translating into French or Tagalog?

With 120 economically significant languages in 208 countries, it can be tough to know which languages you need and what they are worth. But the decision can be easy when you base your go-to market strategy on data.

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Predict the ROI of localization

Predictive ROI forecasts help you demonstrate the value of adding, dropping and keeping languages. Companies with reliable forecasts make smarter decisions and drive international revenue through targeted investment.

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Global Customer Experience Calculator – B2C

The Global Customer Experience (GCX) Calculator – B2C offers data-driven insights to optimize your website localization, enhance customer engagement, and drive strategic global expansion. Try it now to uncover potential drop-off points, gain actionable guidance, and propel your business towards international success.

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Global Customer Experience Calculator – B2B

The Global Customer Experience (GCX) Calculator – B2B empowers your business to optimize global customer engagement. Identify localization gaps, gain actionable insights, and drive strategic growth based on meticulously validated research.

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Benchmark your site’s language support

You are 75% more effective at selling to international customers when you speak their language. Knowing which languages your competitors offer gives you a competitive edge.

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Optimize your localization operations

A mature localization function leaves you better positioned to deliver more content in more languages to more markets faster. As your global footprint grows, the Localization Maturity Model allows your team to advance more quickly.

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Is your organization world-ready?

Enable all teams to benchmark and optimize their competency to successfully support global expansion, including domestic multicultural audiences.

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CSA Research’s Ranking of Top Language Service Providers

This dashboard displays data from our rankings of the largest language service providers from 2019 to 2023. Listed companies have verified the data and approved its publishing. The dashboard enables you to filter company-specific data. Use the drop-down menus to refine your search and click on “Details” to display ranking, revenue, employee count, and office count data for the last three years.

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We are here to help

If you have questions or need assistance, consult with our team of renowned experts. We are here to help you find the solutions you need to drive your global strategy.

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