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Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
Industry Data and Resources
Thought Leadership
Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Translation Pricing Research
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for LSPs
For Global Enterprises
Translation Pricing Research
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CEOs Reflect on 2023
19 CEOs insights at fastest growing LSPs
20 CEOs Reflect on 2022
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
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How We Help
Research
Business Analytics
Councils
Advisory and Consulting
RFP Advisory Services
M&A
Partnerships
Research by Use Case
For LSPs
Train My Team
Grow the Business
Understand Buyer Needs
For Global Enterprises
Planning and Budgeting During Uncertainty
Build a Business Case
Plan International Strategy
Benchmark Business Functions
Featured Content
For LSPs
Digital Growth Series
Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
Industry Data and Resources
Thought Leadership
Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Translation Pricing Research
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for LSPs
For Global Enterprises
Translation Pricing Research
Industry Data and Resources
Thought Leadership
CEOs Reflect on 2023
19 CEOs insights at fastest growing LSPs
20 CEOs Reflect on 2022
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Global Growth
CRWB Series
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for Global Enterprises
Blogs & Events
Blog
Webinars and Events
Speaking Engagements
CSA in the Media
Media Citations
Press Releases
Interact with Us
About Us
The CSA Story
The CSA Difference
Contact Us
Leadership Team
The Research Team
Sneak Preview from CSA Research
Start date
26 Jan, 2021 11:00 AM
End date
26 Jan, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
LSPs
,
Clients
You’ve taken some deep collective breaths as an organization, and now you’re partway through pivoting and starting to gear up for a post-vaccine world. Along the way, international markets have moved much more firmly into the limelight. As you plan for this year, make sure that you have the right data to support your proposals, business cases, and budgets. Join us for a 20-minute webinar for a sneak preview of our research initiatives here at CSA Research, as well as a quick recap of some 2020...
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The Challenge of Forecasting the Size of a Black-Swan Market
Start date
10 Dec, 2020 11:00 AM
End date
10 Dec, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
LSPs
,
Clients
Uncertainty tied to the pandemic produced a roller-coaster of economic changes that undermined even the most reliable statistical forecasting models. For the first time since 2005, CSA Research did not release our 2020 Global Market Sizing numbers when we released the ranking of the largest LSPs in the world. We knew that it would be irresponsible to forecast market trends in the waves of severe uncertainty. Prior to sizing the 2020 market and forecast, we understood that we needed reliable da...
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Insights on Project Management in 2020
Start date
02 Dec, 2020 11:00 AM
End date
02 Dec, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Open-Access
In the months since COVID-19 began spreading across the globe, it has had a significant impact on the language service industry. The disruption caused by shelter-in-place orders has changed many of the existing market dynamics, resulting in the precipitation of trends tied to project management. Hélène Pielmeier will share insights and data on what PMs shouldn’t miss to stay at the top of their performance – regardless of the effects of the pandemic. She will cover the changing nature and spee...
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The International Challenges of Conversational AI
Start date
19 Nov, 2020 11:00 AM
End date
19 Nov, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Open-Access
Are you looking to implement AI into your CX process? Or have you started implementation only to realize the challenges? Despite the very real promise of cognitive and conversational agents to improve the customer experience and promote engagement between brands and their customers, the reality is that these advantages today are available to a relatively small percentage of the world’s population. Even large, tech-savvy enterprises struggle to find the data needed to develop AI-driven services ...
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Can't Read, Won't Buy - The B2B Edition
Start date
18 Nov, 2020 11:00 AM
End date
18 Nov, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
You know that our “Can’t Read, Won’t Buy – B2C” research shows that consumers around the world prefer interacting and consuming information in their own language, even if they don’t always get what they want. But are business buyers any different? We surveyed 946 business users in 24 locales to get the answer. In this CSA Research webinar join Dr. Donald A. DePalma as he presents the results of our B2B research on buying and using products, and what obstacles business users encounter wh...
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Automate Less, Minimize More
Start date
29 Oct, 2020 11:00 AM
End date
29 Oct, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
Software testing only finds what’s wrong after the fact within the constraints of original design. More staff performing more automated tests will not uncover that the original product or service concept doesn’t apply in a particular market or that the home market experience is missing or broken. Whether automated or manual, companies should strive to make testing as intelligent as possible by exploring how to solve problems before they start. Join CSA Research for a discussion of current chal...
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Ask the Analyst: Tips and Tricks to Succeed at Digital Marketing and Virtual Sales
Start date
28 Oct, 2020 11:00 AM
End date
28 Oct, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Clients
Most LSPs used to generate a large portion of their leads through conferences and networking events, leaving many ill-equipped to capture the attention of prospects and convince them to buy through online mediums only. Virtual selling requires a shift in strategy, skills, and processes. Digital marketing and virtual sales will not disappear once traveling restrictions and social distancing are no longer dictating what we can or can’t do. Language service providers can’t afford to delay updati...
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Translators and Interpreters: The Future of LSP Supply Chains
Start date
20 Oct, 2020 11:00 AM
End date
20 Oct, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Open-Access
CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...
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Ask the Analyst: Pivoting to Multilingual Virtual Events
Start date
14 Oct, 2020 11:00 AM
End date
14 Oct, 2020 1:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
Enterprises that were used to holding in-person events for customers, employees, partners, or investors have been taken by surprise by the social distancing rules and reluctance to travel due to COVID-19. They must figure out – and fast – how to deliver rich participant experiences in a virtual format. And that is a tall order. Virtual events will continue to be the new normal even when face-to-face is an option, so organizations can't afford not to change—and change now. In this upc...
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Translators and Interpreters: The Future of LSP Supply Chains
Start date
29 Sep, 2020 11:00 AM
End date
29 Sep, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Clients
CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...
Read More
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