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28Nov

CSA Research Introduces Framework to Elevate Terminology Management Practices

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(BOSTON) – CSA Research announces the release of its latest report, "Maturity Models: Terminology Management," an essential resource for enterprises navigating the complexities of global markets. This report provides a structured framework for assessing and advancing terminology management maturity to enable scalability and innovation.

The Foundation for Global Success
Terminology management – the process of collecting, defining, and storing words, phrases, and other specific concepts for a company, product, or customer - is a cornerstone for achieving efficiency, consistency, and corporate growth. The report highlights the critical role of terminology in successfully deploying and using generative AI (GenAI), translation technology, and machine translation (MT), emphasizing that well-defined terminology – more than a simple word list or glossary – forms the backbone of successful global operations.

Key Features of the Report:

  • Six-Stage Maturity Model: A detailed framework ranging from "Inactive" to "Pervasive," enabling organizations to benchmark and strategize their terminology management processes.
  • Actionable Recommendations: Practical guidance for advancing through the maturity levels and integrating terminology across enterprise systems.
  • Expert Insights: The report draws on extensive research, real-world consulting, and direct experiences with enterprises, language service providers, and technology vendors.
  • Strategic Alignment: Insights into how terminology supports AI applications, including engine training, knowledge graphs, and inclusive language initiatives.

“This report serves as a critical roadmap for organizations aiming to unlock the full potential of terminology management technology and processes,” said Alison Toon, Senior Analyst at CSA Research and report co-author. “Effective terminology management is not just about translation - it’s about defining and preserving a brand’s voice and ensuring operational consistency across all facets of a business.̦

Dr. Arle Lommel, Senior Analyst at CSA Research and report co-author, added, “GenAI and MT tools depend heavily on precise and well-managed terminology. Organizations that master this discipline will be better positioned to innovate and compete on a global scale.”

Why This Report Matters
For Chief Marketing Officers (CMOs), AI strategists, localization leaders, technology vendors, and enterprises, the report serves as a vital tool to:

  • Identify gaps in current terminology practices.
  • Develop cross-functional strategies for terminology integration.
  • Enable scalable and AI-ready operations.

Purchase the Report
“Maturity Models: Terminology Management” is available for purchase at csa-research.com. Access CSA Research’s Globalization Maturity Assessment Tool.

About CSA Research
CSA Research is a leading independent market research firm dedicated to the global content, localization, and translation industries. With decades of expertise, CSA Research provides data-driven insights, proprietary research, and advisory services to help enterprises, language service providers, and technology vendors navigate the complexities of multilingual content production and global market expansion. Through comprehensive reports, actionable recommendations, and in-depth analysis, CSA Research empowers organizations to achieve measurable success in their global strategies. Learn more at www.csa-research.com.

Contact
CSA Research
Email: media@csa-research.com
Phone: +1.978.275.0500

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