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A Silent Crisis: Confronting Vicarious Trauma in the Language Industry

Start date
13 Sep, 2023 12:11 AM
End date
13 Sep, 2023 12:12 AM
(UTC-05:00) Eastern Time (US & Canada)
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CSA Research 2023 Leadership Council Summits. Paris, France

Start date
13 Jun, 2023 8:00 AM
End date
16 Jun, 2023 5:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Business Models in a Time of Rapid Technological Change.
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Open Discussion: The Future of Machine Translation

Start date
20 Apr, 2023 11:00 AM
End date
20 Apr, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
As large language models (LLMs) become more prominent, how are MT providers responding? What are the best ways to plan for the future and prepare your content for rapidly changing technology? Will LLMs power MT past human translators or will they enable new models of local content creation? Join us for an open exploration of MT technology and its changing technology, all in a no-slide, discussion-oriented format driven by your questions and suggestions.
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Moving from Legacy TMS: Insights from Global Enterprises

Start date
28 Mar, 2023 4:00 PM
End date
28 Mar, 2023 5:00 PM
(UTC-05:00) Eastern Time (US & Canada)
The webinar, hosted by senior analyst Alison Toon, will feature a live conversation with three global enterprises: HP Inc, Intel Corporation, and Motorola Solutions. These companies are at different stages in their migration journey and will share their experiences, insights, challenges, and what they hope to achieve with their new tools and processes.
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The Future of MT

Start date
26 Jan, 2023 11:00 AM
End date
26 Jan, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Bring your questions and join CSA Research senior analyst Dr. Arle Lommel for an open conversation with luminaries of the MT industry. This live discussion is a follow-up to our 2022 live panel and will focus on the latest developments and future trends in MT. The discussion will be based entirely on your questions (no slides!), so put your thinking caps on and bring your tough questions for a candid look at the technology.
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Seven Trends in Globalization in 2023

Start date
17 Jan, 2023 11:00 AM
End date
17 Jan, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Content is created in a language and often translated into other languages for the purpose of communication, commerce, or community. That’s the raison d’être of the language services and technology sector that turned over US 52 billion dollars in 2022. Looking ahead to 2023, what are the trends the language services industry should be following? Join analysts from CSA Research for a live discussion on a few of the 7 trends highlighted in our recent report. They will discuss how certain e...
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The Reverse Swiss Cheese Model: How Incomplete Localization Affects Revenue

Start date
21 Jun, 2022 11:00 AM
End date
21 Jun, 2022 11:00 AM
(UTC-05:00) Eastern Time (US & Canada)
Join CSA Research senior analyst Dr. Arle Lommel for a discussion of the “Reverse Swiss Cheese Model” – a way of thinking about the barriers and opportunities you create for international visitors to your website and business – and how it affects your business success. This approach lies behind the Global Customer Experience Calculator, a free tool that calculates the likelihood that individual customers in our “Can’t Read, Won’t Buy - B2C” panels will make it through the various stages ...
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Translation Quality Grades 

Start date
18 May, 2022 11:00 AM
End date
18 May, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Mismatches in expectation between buyers and sellers of language services are a frequent source of quality problems and dissatisfaction. Many industries address such challenges through the establishment of “grades,” standardized descriptions of the qualities and features a good or service must exhibit to meet requirements for particular use cases. For example, tools may come in “consumer” and “professional” grades that have very different feature sets, and agricultural products may be assi...
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Dashboards

Start date
12 May, 2022 11:00 AM
End date
12 May, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
While translation reuses analytics and process KPIs are already part of the localization team’s core deliverables, many miss out on creating business-oriented guidance that can help functions in other areas of the company interpret the degree to which local markets contribute to revenue and growth. As AI and machine learning with other forms of automation advance rapidly, dashboards and their underlying data will continue to evolve. In time, much of the information that dashboards passively rep...
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Translation Quality Grades 

Start date
11 May, 2022 11:00 AM
End date
11 May, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Mismatches in expectation between buyers and sellers of language services are a frequent source of quality problems and dissatisfaction. Many industries address such challenges through the establishment of “grades,” standardized descriptions of the qualities and features a good or service must exhibit to meet requirements for particular use cases. For example, tools may come in “consumer” and “professional” grades that have very different feature sets, and agricultural products may be assi...
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