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Archive by tag: Industry newsReturn

Resuming Business in a COVID-19 Economy: Insight from 14 CEOs

The last few months have been tough on everyone. After a couple months of indecision, many political leaders took the advice of epidemiologists and shut down all but essential businesses. With people ordered to shelter in place, LSPs around the world operated remotely with staff working from home. Our surveys over the last few months have shown the economic impact of the resulting decreased demand and uncertainty about how long they’d be shut down.
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COVID-19’s Impact on Freelance Linguists

CSA Research surveyed freelance linguists worldwide in mid- to late April to see how the COVID-19 pandemic has affected them as providers of language services. These are the overall results from the 1,228 responses received from 100 countries.
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LSP Leadership in the Time of COVID-19

With so much fear and uncertainty driven by the COVID-19 global crisis, there’s not enough information or solid data to make any reliable forecast about a global industry that serves many geographies, verticals, and applications. What we can say is that some companies will see more business, others no changes, and still others will lose clients or business. In the absence of primary data at this stage, what is certain is that leadership during the COVID-19 crisis is more critically important th...
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Employment Results and Expectations in the LSP Market

In languages worldwide, the word “recession” is being used with increasing frequency on financial news websites and Twitter. Google searches for “recession” peaked in mid-August and remain higher than at any point in the past five years. Economists have their indicators for the broad economy and CSA Research has ours for the language services and technology market. The data from our mid-year business confidence survey shows that LSPs should prepare for a potential slowdown.
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LocWorld Portugal: Snapshot of the Localization Industry

Last week, CSA Research was in Estoril: a beautiful location in Portugal for this year’s European LocWorld conference. This meet-up of buyers of language services and technology, LSPs, and technology vendors is an opportunity to share ideas and challenges, learn about inventive changes – such as through the Process Innovation Challenge, a sort of a Dragon’s Den for the localization industry - capture information, and to catch up with friends, old and new.
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Sizing the Language Market

Reliable market research and industry sizing is a science. CSA Research’s annual market sizing project benefits language service and technology providers by producing reliable and actionable data they can use in their planning. Buyers of these services, whether enterprises or governmental agencies, use this data to educate themselves on the market. Investors and the media rely on it to frame and evaluate the potential of the sector.
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Divesting, Enhancing, and Marking Time in Language Services

With M&A a more frequent occurrence in the language sector, the type of ownership is changing. Traditionally four types have dominated the language services market: 1) privately-held agencies, many of them owner-operator; 2) firms owned by private equity groups (PEG); 3) publicly-traded LSPs; and 4) divisions of larger corporations, all of them with the majority of their revenue originating outside the language sector. With acquisitions in the language sector a regular occurrence, we can expect ...
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Interpreting Technology: How Providers Are Joining Forces to Develop the Market

In October 2017, the heads of six interpreting delivery platforms (IDPs) met on the sidelines of the 6th InterpretAmerica Summit in Washington, D.C. They were determined to address a bottleneck in the development of the IDP market that had been identified over a year earlier in a CSA Research report on the subject – that is, applications designed to support the delivery of spoken-word language services were experiencing vibrant innovation but suffered from a mismatch between product solutions a...
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AMPLEXOR Aquires Sajan: Why some Acquisitions Matter More than Others

Last week Luxembourg-based AMPLEXOR (#9 on CSA Research's 2016 list of largest LSPs) acquired U.S.-based Sajan (#30) for US$28.5 million. This amounts to US$5.83 per share for publicly-traded Sajan, a 46% premium over the current share price. Because Sajan will go private, it has substantial disclosure and shareholder protection requirements under the U.S. Security and Exchange Commission's Rule 13e-3 Rule. That regulation also limits what it or AMPLEXOR can say now about the deal beyond...
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May 03, 2017| Donald A. DePalma | Industry news | For LSPs, For Buyers | |

Market Research in a Post-Fact World

The "yes" vote on Brexit and the election of Donald Trump surprised many media outlets, pollsters, analysts, and political experts. Those that predicted a different result emerged as the biggest losers of public confidence in their forecasting ability. Meanwhile, the U.S. election added the memes of fake news, fauxtos, and foreign interference to the discourse. Commentators across the political spectrum now debate a "post-fact" or "post-truth" world that would be fa...
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