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What Are the Language Needs for Healthcare Tourists and Their Providers

The language needs of healthcare tourists are straightforward in theory but surprisingly difficult in practice. Patients must understand procedures and risks, describe symptoms and pain, ask questions about medication and recovery, and navi...

Alison Toon - March 12, 2026

Translation technology

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AI and Global Content Predictions for 2026 You Need to Watch

Artificial intelligence is not a novelty in localization or global content operations. In 2026, AI maturity is a decisive dividing line between organizations that scale responsibly and those that lose relevance. According to CSA Research’s...

CSA Research - January 20, 2026

Artificial Intelligence

LSP strategic planning

Technology adoption

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Powerling and OXO Merge: A Partnership towards A Global Content Service Provider (GCSP)

On April 10, 2025, Powerling and OXO (ranked #73 and #93, respectively, on CSA’s Ranking of the Largest LSPs in the World for 2024) announced their strategic merger. Long in the works through a “soft merger”, it results in a combined compan...

Peter Coleman - April 11, 2025

LSP business management

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How Official English Language Changes US Policy

On March 1st US President Trump signed an executive order (EO) designating English as the official language of the United States. This action takes the first step to reverse a decades-long federal policy of providing critical government, he...

Peter Coleman - March 5, 2025

Business climate

Country/region data

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Human Vs. AI Interpreting – a Real-Life Comparison

For the last 10 years, I have written hundreds of pages of research on interpreting in its various forms. I personally tested countless interpreting technologies, but I had never been lucky enough to have to rely on interpreting as a true u...

Helene Pielmeier - December 5, 2024

Interpreting technology

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