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Explore commentary, findings, and practical insights from our research team on developments shaping the global content sector.

Build vs. buy

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Got Tech? Growing LSPs Require Specialized Gear

The question – since the earliest days of the computerized language industry – has been whether translation companies are so different than other service business that they can’t use generalized software. The argument was that generalized a...

CSA Research - January 3, 2019

Technology adoption

LSP business management

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Build Versus Buy for LSPs - Its When, Not if

From their earliest stages, LSPs face the question of whether to build or buy the software on which they run their business. Triggers can include the need for differentiation, the need to tailor work processes for different customers and jo...

CSA Research - January 3, 2019

Technology adoption

LSP business management

LSP strategic planning

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Time for Commercial Software Vendors to Embrace Content and Agilize Workflows

New technology developments are stirring up the language industry, but the buzz mostly centers around neural machine translation (NMT) and artificial intelligence (AI). Something else is afoot that most observers are not discussing: the shi...

CSA Research - January 3, 2019

Artificial intelligence

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Staying Alive: How to Be a Tech-Savvy LSP in 2017

Technology is crucial for language service providers (LSPs), not just for growth but even for survival in a rapidly changing market landscape. Earlier this year, we reviewed technology survey answers for 728 providers and interviewed a cros...

CSA Research - January 3, 2019

Technology adoption

LSP business management

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