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Explore commentary, findings, and practical insights from our research team on developments shaping the global content sector.

LSP staffing

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Profiles of Interpreting-Focused LSPs in Times of COVID-19

The COVID-19 crisis has hit interpreting-focused language service providers particularly hard. Those with a mostly in-person offering are experiencing significant drops in bookings. Many are trying to offset this loss by transitioning custo...

Helene Pielmeier - April 1, 2020

LSP business management

LSP vendor management

Crisis preparedness

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The Love-Hate Relationship That Freelancers Have with Agencies

Translators and interpreters have a complicated relationship with language service providers. They depend greatly on them for revenue, but often just don’t like dealing with an intermediary. In CSA Research’s survey of more than 7,300 lingu...

Helene Pielmeier - March 4, 2020

LSP vendor management

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Translators and Interpreters: A Career or a Side Job?

CSA Research conducted a large-scale survey of over 7,300 translators and interpreters in all corners of the world. Our goal was to characterize the demographics, behaviors, attitudes, and challenges of translators and interpreters to under...

Helene Pielmeier - January 29, 2020

LSP vendor management

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Make a Difference: Participate in Our LSP Compensation Survey

At this time of year, many employees at language service providers are getting ready for their performance evaluations and wondering what their raises will be. Meanwhile, executives struggle to allocate their biggest expense – labor cost –...

Helene Pielmeier - December 12, 2019

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On the Profession of Translators and Interpreters

Already over 3,700 linguists have completed CSA Research’s large-scale survey of translators and interpreters and many more have started it. We designed the survey to gain insights into the factors and issues that affect professional langua...

Helene Pielmeier - September 4, 2019

LSP vendor management

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