From August to July 2021, CSA Research surveyed freelance linguists worldwide for the fourth time
to see how the COVID-19 pandemic has affected them as providers of language services.
These are the overall results from the 559 responses received from 91 countries from August to July 2021.


How has COVID-19 affected your business as of today?
The percentage of freelancers reporting decreases in income is significantly decreasing. It was 55% back in August last year, then 52% in January 2021, and now dropped to 29%.

  

 

 

Are you still feeling the impact 

of COVID-19 on your business?

Fully 38% of freelance respondents have been getting less work due to COVID-19’s impact. Yet, at the same time, 24% experienced an increase in business. 


    What has been your             experience with                     demand?                The highest-growth services for the first half of the year were remote simultaneous interpreting (RSI), over-the phone and video interpreting (OPI and VRI), and post-edited machine translation (PEMT). Interpreters expect a comeback of in-person modalities for the second half of the year, along with a slowdown for remote             options.        

 



How concerned are you about the following issues?

The general uncertainty of times remains the top concern for 85% of freelance linguists, along still with 71% that worry about a continued or new slowdown in demand due to COVID-19.


 

 

 

How do you feel about the language services sector for the rest of 2021? 

Nearly two-thirds of translators and interpreters are now optimistic about the future.


 


 

 

 

What percentage of projects do you translate using machine translation?

 On average, freelancers who derive at least 5% of their revenue from translation services use MT on 36% of their projects.