LSP Survey 10 Data: Overall Results
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CSA Research continues to keep a pulse on the language services industry by conducting regular surveys with CEOs of the world’s largest LSPs.

Our latest installment, the tenth version, features insights gathered at the end of Q2 2023 and offers valuable perspectives on current business climate and priorities.

Stay informed with the results of our latest survey.

See Other Business Confidence Survey Results

Introducing the 10th edition of CSA Research's business confidence surveys with CEOs of the leading LSPs, where we delve deep into their perspective to uncover shifts in market dynamics. Notably, breaking the trend of growth witnessed since 2020, we uncover a surprising decline in two crucial business indicators - demand and revenue - affecting more LSPs than ever before. Our visual report unveils the level of optimism surrounding the industry's future, the current state of the business indicators we diligently monitor, the evolving demand for six core services, and the drivers and obstacles hindering growth.

 

 

 

 

 

 

    What has been your experience in the first half of 2023 (compared to the second half of 2022) and what is your forecast for the second half of 2023?


 

 

 

What has been your experience in the first half of 2023 (compared to the second half of 2022) regarding the demand for the following services?


 

 

 

What is your overall feeling about the future of the language services and technology sector?


 

 

 

If your revenue increased in the first half of the year, to what do you credit your growth? 

Respondents could select all that apply

 


 

 

 

If your revenue decreased or stayed stable in the first half of the year, to what do you attribute this result?

Respondents could select all that apply

 

 


 

 

 

What are your views on Generative AI's impact on LSPs?