Where does the data come from?
Predictions of the Global CX Calculator are based on the individual preferences of 8,700 consumers of online goods and services surveyed in our 3rd edition of “Can’t Read, Won’t Buy” research.
Read about the data collection process
How will CSA Research use my data?
We use the aggregated data submitted to understand what users are interested in. We do not retain your individual answers. We will only use your personal data to contact you if you opt in to receive communication from us. CSA Research does not disclose your data to any third parties.
Does Language Matter? The Impact of Language on the Customer Journey
Read the blog