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COVID-19 China Survey Data: Overall Results

CSA Research surveyed companies based in China to see how the COVID-19 pandemic has affected them as providers of language services and technology.
These are the overall results from the 137 responses received as of May 1, 2020.





How has COVID-19 affected your revenue compared to your previous forecasts?







 
 
 
 
Which of the following actions did you take with regard to your employees?
 








Which of the following actions did you take with regard to your customers?

 

 

 

 

 

 

How much did COVID-19 disrupt your linguist supply chain?


 

 

 

Which ongoing issues related to COVID-19 do you worry about the most?


 

 

 

 

 

 

 

How have your clients responded to COVID-19?


 

 

 

Which of the following changes have you already made or do you anticipate making?




 

 

Have you required any of your employees to work from home at any point since the start of the COVID-19 pandemic?




 




What percentage of your workers are back at the office as of today, rather than working remotely?


 

 

 

 

How easy was it to bring employees back to the office after they worked from home?


 

 

 

 

What challenges did you face in bringing employees back to the offices?


 

 

 

How could you have improved communication during and after the COVID-19-related restrictions?


 

 

 

 

How could you have improved your management of business processes or production during and after the COVID-19-related restrictions?


 

 

 

Which of the following do you feel you could have done better to help your employees and/or freelance linguists during and after the COVID-19-related restrictions?