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Archive by author: Hélène PielmeierReturn

Director of LSP Service

Focuses on LSP business management, strategic planning, sales and marketing strategy and execution, project and vendor management, quality process development, and interpreting technologies

Ensuring You Reach Your 2021 Revenue Goals

Start date
24 Feb, 2021 11:00 AM
End date
24 Feb, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
The COVID-19 pandemic has challenged many LSPs’ ability to grow. In a January 2021 survey, we found that 44% of LSPs ranked in our lists experienced a setback in 2020. Yet, they are overall optimistic about 2021 as they are planning for an average increase of 18%. The big question is how they are going to achieve that. To assist LSPs with the shift to digital-first and enable more providers to resume successful growth, CSA Research developed an add-on series to its popular Sales Cookbook. We de...
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Insights on Project Management in 2020

Start date
02 Dec, 2020 11:00 AM
End date
02 Dec, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
In the months since COVID-19 began spreading across the globe, it has had a significant impact on the language service industry. The disruption caused by shelter-in-place orders has changed many of the existing market dynamics, resulting in the precipitation of trends tied to project management. Hélène Pielmeier will share insights and data on what PMs shouldn’t miss to stay at the top of their performance – regardless of the effects of the pandemic. She will cover the changing nature and spee...
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Ask the Analyst: Tips and Tricks to Succeed at Digital Marketing and Virtual Sales

Start date
28 Oct, 2020 11:00 AM
End date
28 Oct, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Most LSPs used to generate a large portion of their leads through conferences and networking events, leaving many ill-equipped to capture the attention of prospects and convince them to buy through online mediums only. Virtual selling requires a shift in strategy, skills, and processes. Digital marketing and virtual sales will not disappear once traveling restrictions and social distancing are no longer dictating what we can or can’t do. Language service providers can’t afford to delay updati...
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Translators and Interpreters: The Future of LSP Supply Chains

Start date
20 Oct, 2020 11:00 AM
End date
20 Oct, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...
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Ask the Analyst: Pivoting to Multilingual Virtual Events

Start date
14 Oct, 2020 11:00 AM
End date
14 Oct, 2020 1:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Enterprises that were used to holding in-person events for customers, employees, partners, or investors have been taken by surprise by the social distancing rules and reluctance to travel due to COVID-19. They must figure out – and fast – how to deliver rich participant experiences in a virtual format. And that is a tall order. Virtual events will continue to be the new normal even when face-to-face is an option, so organizations can't afford not to change—and change now. In this upc...
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Translators and Interpreters: The Future of LSP Supply Chains

Start date
29 Sep, 2020 11:00 AM
End date
29 Sep, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...
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Preparing for the Future: Evolving Past the “Traditional LSP” Concept

Start date
13 Aug, 2020 11:00 AM
End date
13 Aug, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Machine translation, technology offerings, and content services are rocking the boat of language service providers. CEOs question where their company will be adding value in the future. This webinar will provide data and insights on how to evolve from a language-centric to a content-centric offering. We’ll provide practical advice on how to progress through the staged journey to reinvent yourself as a global content service provider. This session is suited for LSPs of all sizes trying to future...
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Deploying Automated Captioning/Subtitling/Interpreting for Virtual Meetings

Start date
01 Jul, 2020 11:00 AM
End date
01 Jul, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
With most conferences going virtual, organizations must spoil their audiences to ensure delegates who had anticipated a trip to a fancy location don’t end up disappointed. Offering broad language support is a clear way of creating a wow factor, especially when little if any interpreting was offered at in-person events. This session explores the automated delivery of captions for accessibility and subtitles or interpreting for language access. Worldy.ai is letting us use their product during thi...
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Deploying Live Captioning for Virtual Meetings

Start date
24 Jun, 2020 11:00 AM
End date
24 Jun, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Moving events online can have one particularly positive outcome: It becomes easier to provide sign language or captioning for deaf, deafened, or hard of hearing persons as well as for individuals who are not native speakers of English. For example, your Chinese or German attendees may love to be able to follow along with on-screen text in English in case they miss some nuances. Our analyst will explain captioning performed by professionals either in real-time or offline. We’ll also discuss sign...
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Deploying Remote Simultaneous Interpreting (RSI) for Virtual Meetings

Start date
17 Jun, 2020 11:00 AM
End date
17 Jun, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
If you’ve decided to host a global meeting online for your customers, partners, resellers, or internal teams, you need to secure the services of professional simultaneous interpreters for the multilingual component. However, to efficiently deliver their services, these linguists require functionalities that may not be available in standard conferencing platforms. This webinar dives into remote simultaneous interpreting (RSI) solutions, providing valuable information for organizations new to suc...
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