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Pivoting to Multilingual Virtual Events

Start date
14 Oct, 2020 11:00 AM
End date
14 Oct, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Enterprises that were used to holding in-person events for customers, employees, partners, or investors have been taken by surprise by the social distancing rules and reluctance to travel due to COVID-19. They must figure out – and fast – how to deliver rich participant experiences in a virtual format. And that is a tall order. Virtual events will continue to be the new normal even when face-to-face is an option, so organizations can't afford not to change—and change now. In this upc...
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Translators and Interpreters: The Future of LSP Supply Chains

Start date
29 Sep, 2020 11:00 AM
End date
29 Sep, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...
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Don't Hoard CSA Data

Start date
27 Aug, 2020 11:00 AM
End date
27 Aug, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Are executives and colleagues bombarding you with requests for data and information to back up budgets and business plans as the pandemic wears on? Or, maybe they should be asking you but they’re not. Either way, join us for a 20-minute webinar to learn five ways that your digital marketing, product development, customer support, and engineering can benefit from the research and services that you access through CSA Research.
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14 Ways to Ace Your Executive Presentation

Start date
20 Aug, 2020 11:00 AM
End date
20 Aug, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Need help with building effective business cases and presentations that lead to increased investment in localization and global growth? CSA Research analyzed data from 20 companies to determine what worked and what did not when making the case in front of executives. Come hear the 14 actions you can take to improve the likelihood that your next investment proposal will be accepted – including a few actions you can take if it’s not. And then share your own with the audience.
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Preparing for the Future: Evolving Past the “Traditional LSP” Concept

Start date
13 Aug, 2020 11:00 AM
End date
13 Aug, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Machine translation, technology offerings, and content services are rocking the boat of language service providers. CEOs question where their company will be adding value in the future. This webinar will provide data and insights on how to evolve from a language-centric to a content-centric offering. We’ll provide practical advice on how to progress through the staged journey to reinvent yourself as a global content service provider. This session is suited for LSPs of all sizes trying to future...
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Writing for Optimal Global Customer Experience

Start date
06 Aug, 2020 11:00 AM
End date
06 Aug, 2020 11:00 AM
(UTC-05:00) Eastern Time (US & Canada)
Everyone creates content today at work - whether as part of marketing a product or service, documenting a product or singing its praises on social media, or helping consumers and business partners post-sales. And today, we have to assume that all of that content is likely to be translated - either explicitly, for example because your company has a language strategy and localizes all marketing content for a set of languages or delivers products in multiple countries, or indirectly, because a cust...
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What Can LSPs Learn from the Chinese Experience with COVID-19?

Start date
04 Aug, 2020 11:00 AM
End date
04 Aug, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Countries and states are in a state of flux right now. Some are in the process of easing COVID-19-related restrictions while others are in the process of reintroducing them. Continued disruption to economic activity and planning has created challenging conditions for LSPs, particularly for interpreting-centric companies. As of July 2020, Chinese LSPs have had the most experience with both the pandemic and its aftermath. In this webinar, CSA Research will discuss what worked for language companie...
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Is the Time Right for a New TMS?

Start date
22 Jul, 2020 11:00 AM
End date
22 Jul, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
The COVID-19 pandemic forced businesses to work-from-home overnight. Some were well-prepared and already allowed everyone in their language supply chain to access their translation management system (TMS) remotely, with no disruption to workflows; for others, it was more challenging, involving other IT tasks such as enabling virtual private network (VPN) access. We have spoken with enterprises at both ends of the spectrum - including those where use of a cloud application was previously problema...
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Can’t Read, Won’t Buy – B2C

Start date
15 Jul, 2020 11:00 AM
End date
15 Jul, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
As a continuation of our firm’s long-running “Can’t Read, Won’t Buy” series, CSA Research again worked with survey specialist Kantar to gather the verified and comprehensive samples of consumers and business users. It surveyed 31,933 consumers around the globe, eliminating thousands via its patented Honesty Detector software, filters, and traps to yield the verified 8,709 responses. This webinar provides hard data to make the ROI case for delivering localized content throughout the custo...
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Is the Time Right for a New TMS?

Start date
09 Jul, 2020 11:00 AM
End date
09 Jul, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
The COVID-19 pandemic forced businesses to work-from-home overnight. Some were well-prepared and already allowed everyone in their language supply chain to access their translation management system (TMS) remotely, with no disruption to workflows; for others, it was more challenging, involving other IT tasks such as enabling virtual private network (VPN) access. We have spoken with enterprises at both ends of the spectrum - including those where use of a cloud application was previously problema...
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