Report Details Best Practices for Marketing to Diverse Audiences Online - CSA Research > Blogs & Events > CSA in the Media > Press Releases
X
07Oct

Report Details Best Practices for Marketing to Diverse Audiences Online

| Return|

(Boston, MA) – Ford, McDonald’s, Nestlé, and Pepsi each take a different approach to targeting the Spanish-speaking market online, but all have one thing in common. They offer content for Hispanics in Spanish as well as English. Not only do they provide Spanish for the U.S.; they provide it alongside an English version.

Most marketers intuitively know that it’s important to market to consumers in a language they understand. Their companies’ global websites demonstrate the importance of language in marketing to major demographics. However, findings from independent market research firm Common Sense Advisory show while an increasing number of companies translate and localize for major international markets, fewer excel in appealing to domestic multicultural communities.

"Our research consistently finds a strong link between in-language content and a consumer’s likelihood of making a purchase," explains Don DePalma, Chief Strategy Officer at Common Sense Advisory. "If we treat the U.S. Spanish-speaking market as if it were a separate country, its share of the world online wallet is actually the sixth largest in the world. Unfortunately, many b2c websites are missing the mark on their ethnic marketing strategies."

The new report, "How to Craft a Multicultural Web Strategy," uses the U.S. Hispanic market to showcase the best and worst online ethnic marketing strategies from 12 global companies, including GE, Samsung, and McDonald’s. The 48-page report includes:

  • The review and analysis of eight consumer and business high technology company websites – revealing best practices and opportunities for improvement
  • Best practices case studies of four consumer-oriented companies that are effectively marketing online to Latinos
  • Five immediate, low-cost things a company can do to save money, improve its processes, achieve a consistent brand voice, and improve its online image for Spanish-speaking customers
  • Four must-follow design considerations for Hispanic websites
  • Hispanic market segmentation suggestions – who to reach and how
  • Languages and countries that matter most online (including U.S. Spanish)

For more information about Common Sense Advisory’s research, visit http://www.commonsenseadvisory.com.

About Common Sense Advisory

Common Sense Advisory, Inc. is an independent research and analysis firm specializing in the on- and offline operations driving business globalization, internationalization, localization, translation, and interpretation. Its research, consulting, and training help organizations improve the quality of their global business operations. For more information, visit: www.commonsenseadvisory.com or www.twitter.com/CSA_Research.

Related

Effective Market Segmentation Critical for Language Service Providers

Research findings by Common Sense Advisory conclude that segmentation is a must for translation, int...

Read More >

Global Market for Outsourced Translation and Interpreting Services and Technology to Surpass US$43.08 Billion in 2017

Common Sense Advisory’s 13th annual independent study of the language industry shows growth continu...

Read More >

Rapid Development and Publishing of Multilingual Content Gives Global Brands the Competitive Edge

Common Sense Advisory details the current state of commercial TMS offerings and the technology and p...

Read More >

Global Website Assessment Index 2019: The Most Multilingual Brands Across 37 Industries

CSA Research’s examination of 2,817 global websites shows the growing importance of language to int...

Read More >

Entering the Post-Localization Era: A New Dawn for the Language Services Sector

CSA Research guides the language services industry's shift to global content services fulfilling...

Read More >

Market Research Report Outlines the Impact Return on Investment (ROI) Tracking and Measurement has on Localization and Translation Projects

(BOSTON, MA) – Despite the essential role of language services in global operations, many organizat...

Read More >

Related Blogs

  • The Global Enterprise Content Production Line

    In today's interconnected world, a global enterprise's success hinges on its ability to produce, refine, and deliver content across multiple languages and cultures. Imagine your content creation process as a sophisticated manufacturing production line...

    Read more

    Developers: Open Windows in Your Silo to Collaborate

    Partnering with localization teams to achieve internationalization compliance on time every time means working closely together - especially as your processes and theirs integrate (Gen)AI. Open an ongoing dialog with localization, testing, and design colleagues...

    Read more

    Breakfast Aisle Branding: Lessons in Differentiation

    For language service providers, finding the right way to stand out in a crowded marketplace is a lot like navigating the breakfast cereal aisle at your local grocery store. This aisle is a tapestry of colors, characters, flavors, and promises...

    Read more