Join us for Part Two of our live panel discussion as we continue to explore the CSA Research report, "Gender and Family in the Language Services Sector." Building on insights from 2,854 professionals, this session will delve deeper into the evolving impact of gender, family, and employment on language professionals, incorporating new findings and perspectives.

Business Models in a Time of Rapid Technological Change.

As large language models (LLMs) become more prominent, how are MT providers responding? What are the best ways to plan for the future and prepare your content for rapidly changing technology? Will LLMs power MT past human translators or will they enable new models of local content creation? Join us for an open exploration of MT technology and its changing technology, all in a no-slide, discussion-oriented format driven by your questions and suggestions.

Bring your questions and join CSA Research senior analyst Dr. Arle Lommel for an open conversation with luminaries of the MT industry. This live discussion is a follow-up to our 2022 live panel and will focus on the latest developments and future trends in MT. The discussion will be based entirely on your questions (no slides!), so put your thinking caps on and bring your tough questions for a candid look at the technology.

Join CSA Research senior analyst Dr. Arle Lommel for a discussion of the “Reverse Swiss Cheese Model” – a way of thinking about the barriers and opportunities you create for international visitors to your website and business – and how it affects your business success. This approach lies behind the Global Customer Experience Calculator, a free tool that calculates the likelihood that individual customers in our “Can’t Read, Won’t Buy - B2C” panels will make it through the various stages ...

Mismatches in expectation between buyers and sellers of language services are a frequent source of quality problems and dissatisfaction. Many industries address such challenges through the establishment of “grades,” standardized descriptions of the qualities and features a good or service must exhibit to meet requirements for particular use cases. For example, tools may come in “consumer” and “professional” grades that have very different feature sets, and agricultural products may be assi...

Mismatches in expectation between buyers and sellers of language services are a frequent source of quality problems and dissatisfaction. Many industries address such challenges through the establishment of “grades,” standardized descriptions of the qualities and features a good or service must exhibit to meet requirements for particular use cases. For example, tools may come in “consumer” and “professional” grades that have very different feature sets, and agricultural products may be assi...