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Digital Growth Series
Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
Industry Data and Resources
Thought Leadership
Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Translation Pricing Research
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for LSPs
For Global Enterprises
Translation Pricing Research
Industry Data and Resources
Thought Leadership
CEOs Reflect on 2023
19 CEOs insights at fastest growing LSPs
20 CEOs Reflect on 2022
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
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Gender and Family Survey (2023)
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Generative AI for Global Enterprises
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How We Help
Research
Business Analytics
Councils
Advisory and Consulting
RFP Advisory Services
M&A
Partnerships
Research by Use Case
For LSPs
Train My Team
Grow the Business
Understand Buyer Needs
For Global Enterprises
Planning and Budgeting During Uncertainty
Build a Business Case
Plan International Strategy
Benchmark Business Functions
Featured Content
For LSPs
Digital Growth Series
Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
Industry Data and Resources
Thought Leadership
Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Translation Pricing Research
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for LSPs
For Global Enterprises
Translation Pricing Research
Industry Data and Resources
Thought Leadership
CEOs Reflect on 2023
19 CEOs insights at fastest growing LSPs
20 CEOs Reflect on 2022
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Global Growth
CRWB Series
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for Global Enterprises
Blogs & Events
Blog
Webinars and Events
Speaking Engagements
CSA in the Media
Media Citations
Press Releases
Interact with Us
About Us
The CSA Story
The CSA Difference
Contact Us
Leadership Team
The Research Team
Archive by tag:
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A Silent Crisis: Confronting Vicarious Trauma in the Language Industry
Start date
13 Sep, 2023 12:11 AM
End date
13 Sep, 2023 12:12 AM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
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LSPs
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Open-Access
,
Prospects
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Open Discussion: The Future of Machine Translation
Start date
20 Apr, 2023 11:00 AM
End date
20 Apr, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Open-Access
,
LSPs
,
Buyers
,
Prospects
As large language models (LLMs) become more prominent, how are MT providers responding? What are the best ways to plan for the future and prepare your content for rapidly changing technology? Will LLMs power MT past human translators or will they enable new models of local content creation? Join us for an open exploration of MT technology and its changing technology, all in a no-slide, discussion-oriented format driven by your questions and suggestions.
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Moving from Legacy TMS: Insights from Global Enterprises
Start date
28 Mar, 2023 4:00 PM
End date
28 Mar, 2023 5:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Clients
,
Buyers
,
LSPs
The webinar, hosted by senior analyst Alison Toon, will feature a live conversation with three global enterprises: HP Inc, Intel Corporation, and Motorola Solutions. These companies are at different stages in their migration journey and will share their experiences, insights, challenges, and what they hope to achieve with their new tools and processes.
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The Future of MT
Start date
26 Jan, 2023 11:00 AM
End date
26 Jan, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
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Open-Access
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LSPs
,
Buyers
,
Prospects
Bring your questions and join CSA Research senior analyst Dr. Arle Lommel for an open conversation with luminaries of the MT industry. This live discussion is a follow-up to our 2022 live panel and will focus on the latest developments and future trends in MT. The discussion will be based entirely on your questions (no slides!), so put your thinking caps on and bring your tough questions for a candid look at the technology.
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Seven Trends in Globalization in 2023
Start date
17 Jan, 2023 11:00 AM
End date
17 Jan, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Open-Access
,
LSPs
,
Buyers
,
Prospects
Content is created in a language and often translated into other languages for the purpose of communication, commerce, or community. That’s the raison d’être of the language services and technology sector that turned over US 52 billion dollars in 2022. Looking ahead to 2023, what are the trends the language services industry should be following? Join analysts from CSA Research for a live discussion on a few of the 7 trends highlighted in our recent report. They will discuss how certain e...
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The Reverse Swiss Cheese Model: How Incomplete Localization Affects Revenue
Start date
21 Jun, 2022 11:00 AM
End date
21 Jun, 2022 11:00 AM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Open-Access
,
LSPs
,
Buyers
Join CSA Research senior analyst Dr. Arle Lommel for a discussion of the “Reverse Swiss Cheese Model” – a way of thinking about the barriers and opportunities you create for international visitors to your website and business – and how it affects your business success. This approach lies behind the Global Customer Experience Calculator, a free tool that calculates the likelihood that individual customers in our “Can’t Read, Won’t Buy - B2C” panels will make it through the various stages ...
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Translation Quality Grades
Start date
18 May, 2022 11:00 AM
End date
18 May, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
Mismatches in expectation between buyers and sellers of language services are a frequent source of quality problems and dissatisfaction. Many industries address such challenges through the establishment of “grades,” standardized descriptions of the qualities and features a good or service must exhibit to meet requirements for particular use cases. For example, tools may come in “consumer” and “professional” grades that have very different feature sets, and agricultural products may be assi...
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Dashboards
Start date
12 May, 2022 11:00 AM
End date
12 May, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
While translation reuses analytics and process KPIs are already part of the localization team’s core deliverables, many miss out on creating business-oriented guidance that can help functions in other areas of the company interpret the degree to which local markets contribute to revenue and growth. As AI and machine learning with other forms of automation advance rapidly, dashboards and their underlying data will continue to evolve. In time, much of the information that dashboards passively rep...
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Translation Quality Grades
Start date
11 May, 2022 11:00 AM
End date
11 May, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
Mismatches in expectation between buyers and sellers of language services are a frequent source of quality problems and dissatisfaction. Many industries address such challenges through the establishment of “grades,” standardized descriptions of the qualities and features a good or service must exhibit to meet requirements for particular use cases. For example, tools may come in “consumer” and “professional” grades that have very different feature sets, and agricultural products may be assi...
Read More
Trends Driving Global Expansion Initiatives
Start date
19 Apr, 2022 11:00 AM
End date
19 Apr, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Clients
,
LSPs
,
Buyers
In this presentation, Dr. DePalma rethinks the business value of localization in user, customer, and employee experiences. As localization becomes an essential enabler of global content and communication, it must become part of the enterprise business infrastructure. DePalma analyzes this “enterprise-ification” in terms of the people, process, and technologies that will evolve into this business-critical role.
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