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Digital Growth Series
Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
Industry Data and Resources
Thought Leadership
Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Translation Pricing Research
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for LSPs
For Global Enterprises
Translation Pricing Research
Industry Data and Resources
Thought Leadership
CEOs Reflect on 2023
19 CEOs insights at fastest growing LSPs
20 CEOs Reflect on 2022
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
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CRWB Series
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for Global Enterprises
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How We Help
Research
Business Analytics
Councils
Advisory and Consulting
RFP Advisory Services
M&A
Partnerships
Research by Use Case
For LSPs
Train My Team
Grow the Business
Understand Buyer Needs
For Global Enterprises
Planning and Budgeting During Uncertainty
Build a Business Case
Plan International Strategy
Benchmark Business Functions
Featured Content
For LSPs
Digital Growth Series
Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
Industry Data and Resources
Thought Leadership
Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Translation Pricing Research
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for LSPs
For Global Enterprises
Translation Pricing Research
Industry Data and Resources
Thought Leadership
CEOs Reflect on 2023
19 CEOs insights at fastest growing LSPs
20 CEOs Reflect on 2022
18 CEOs Reflect on 2021- 2022
14 CEOs Reflect on 2021 (July 2021)
14 CEOs Reflect on 2021 (January 2021)
14 CEOs Reflect on 2020
Global Growth
CRWB Series
Machine Translation
Gender and Family Survey (2023)
Research for Marketers
Generative AI for Global Enterprises
Blogs & Events
Blog
Webinars and Events
Speaking Engagements
CSA in the Media
Media Citations
Press Releases
Interact with Us
About Us
The CSA Story
The CSA Difference
Contact Us
Leadership Team
The Research Team
Archive by tag:
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Inclusive language
Start date
05 Apr, 2022 11:00 AM
End date
05 Apr, 2022 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
The move to more inclusive language to deliver content that does not exclude people on the grounds of gender, race, class, sexuality, disability, or any other criteria, is changing how companies and organizations communicate. Many large businesses have already defined their diversity and inclusion (D&I) strategy, but what does that mean when it comes to global business, or for local multicultural communities? Does it even translate? The movement began in the United States, but as a global – and...
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Minding the Gaps: Improving Your Global Customer Experience
Start date
02 Dec, 2021 11:00 AM
End date
02 Dec, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
,
Prospects
,
Open-Access
Enterprises aspire to a global customer experience, but often the individuals who are responsible for preparing the content to support this goal have little ability to assess its effectiveness when it is deployed. In many cases, localization groups think they are doing well because they manage the process and get good results from their vendors, yet their customers discover a far different reality, with mixed language (or unlocalized) content and graphics, links that go nowhere, and a generally ...
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Responsive MT: The Next Advance in Machine Translation
Start date
14 Sep, 2021 11:00 AM
End date
14 Sep, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
LSPs
,
Clients
Since CSA Research first identified the advent of Human-Enriched MT in 2011 and Augmented Translation in 2016, machine translation (MT) has seen every accelerating adoption in the language industry. In this presentation, Dr. Arle Lommel discusses Responsive Machine Translation, the next advance in functionality that will enable MT to adapt responsively to an every-increasing array of environments with far greater quality and applicability than it has today. This advance will require substantial ...
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Augmented Translation and the Future of Human Translators
Start date
12 Jul, 2021 9:00 AM
End date
12 Jul, 2021 10:00 AM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Buyers
The rise of ever-improving neural machine translation and the improvement of other translation technologies is dramatically changing the working environment of professional linguists. Increasingly, translators and interpreters are required to use machine translation and other technologies, but many linguists find themselves pushed to the end of the line in terms of their ability to effect meaningful change or control. By contrast, an emerging approach known as “Augmented Translation” is puttin...
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You’re Too Expensive
Start date
16 Jun, 2021 11:00 AM
End date
16 Jun, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Clients
When a prospect tells your salespeople that they can’t work with you because you are too expensive, what do they do? Do they just give up and move on to the next lead? Does their attempt at showing value fall flat? Invite your sales team to participate in this session where we’ll present concrete examples of how to rebound from the dreaded pricing objection once prospects bring them up. We’ll also address how to prevent such objections in the first place.
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Dashboards: what are you driving?
Start date
10 Jun, 2021 7:15 AM
End date
10 Jun, 2021 8:15 AM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Clients
,
Prospects
,
Open-Access
How do you use localization data to help steer and guide your enterprise in the best direction? Do you use it to predict outcomes or prescribe actions, or are you still trying to impress your executives with how much translation reuse you have achieved? CSA Research will share best practices as the outcome of a recent study of how enterprises at all levels of localization maturity use their data as business intelligence. Come and learn how to use dashboards for globalization success!
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Continuous Localization at Warp Speed
Start date
29 Apr, 2021 11:00 AM
End date
29 Apr, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
Open-Access
Our big theme for a 2013 report on Agile was that it had broken localization processes. Well, it’s déjà vu in 2021 because localization for cloud products, AI, and content types such as multimedia and AR/VR have now broken the Agile localization process. Time to regroup and make recommendations for how to proceed. Come hear the latest research on continuous localization at warp speed (based on 53 in-depth interviews!) with Rebecca Ray, Director and Senior Analyst at CSA Research.
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Ensuring You Reach Your 2021 Revenue Goals
Start date
24 Feb, 2021 11:00 AM
End date
24 Feb, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Clients
,
Prospects
The COVID-19 pandemic has challenged many LSPs’ ability to grow. In a January 2021 survey, we found that 44% of LSPs ranked in our lists experienced a setback in 2020. Yet, they are overall optimistic about 2021 as they are planning for an average increase of 18%. The big question is how they are going to achieve that. To assist LSPs with the shift to digital-first and enable more providers to resume successful growth, CSA Research developed an add-on series to its popular Sales Cookbook. We de...
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The Language Sector in Eight Charts
Start date
17 Feb, 2021 11:00 AM
End date
17 Feb, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
LSPs
,
Open-Access
To understand the pandemic's effect on the language industry, CSA Research began a series of quarterly surveys to CEOs of several LSPs in March 2020. We expanded regular primary research to LSPs in China, freelancers, language-technology vendors, and enterprises. Book your seat now and join us for a 30-minute interactive session, where we present data points to close out 2020 and identify what to expect in 2021.
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Sneak Preview from CSA Research
Start date
26 Jan, 2021 11:00 AM
End date
26 Jan, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Tags:
Webinar
,
Buyers
,
LSPs
,
Clients
You’ve taken some deep collective breaths as an organization, and now you’re partway through pivoting and starting to gear up for a post-vaccine world. Along the way, international markets have moved much more firmly into the limelight. As you plan for this year, make sure that you have the right data to support your proposals, business cases, and budgets. Join us for a 20-minute webinar for a sneak preview of our research initiatives here at CSA Research, as well as a quick recap of some 2020...
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