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A Silent Crisis: Confronting Vicarious Trauma in the Language Industry

Start date
13 Sep, 2023 12:11 AM
End date
13 Sep, 2023 12:12 AM
(UTC-05:00) Eastern Time (US & Canada)
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Open Discussion: The Future of Machine Translation

Start date
20 Apr, 2023 11:00 AM
End date
20 Apr, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
As large language models (LLMs) become more prominent, how are MT providers responding? What are the best ways to plan for the future and prepare your content for rapidly changing technology? Will LLMs power MT past human translators or will they enable new models of local content creation? Join us for an open exploration of MT technology and its changing technology, all in a no-slide, discussion-oriented format driven by your questions and suggestions.
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The Future of MT

Start date
26 Jan, 2023 11:00 AM
End date
26 Jan, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Bring your questions and join CSA Research senior analyst Dr. Arle Lommel for an open conversation with luminaries of the MT industry. This live discussion is a follow-up to our 2022 live panel and will focus on the latest developments and future trends in MT. The discussion will be based entirely on your questions (no slides!), so put your thinking caps on and bring your tough questions for a candid look at the technology.
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Seven Trends in Globalization in 2023

Start date
17 Jan, 2023 11:00 AM
End date
17 Jan, 2023 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Content is created in a language and often translated into other languages for the purpose of communication, commerce, or community. That’s the raison d’être of the language services and technology sector that turned over US 52 billion dollars in 2022. Looking ahead to 2023, what are the trends the language services industry should be following? Join analysts from CSA Research for a live discussion on a few of the 7 trends highlighted in our recent report. They will discuss how certain e...
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The Reverse Swiss Cheese Model: How Incomplete Localization Affects Revenue

Start date
21 Jun, 2022 11:00 AM
End date
21 Jun, 2022 11:00 AM
(UTC-05:00) Eastern Time (US & Canada)
Join CSA Research senior analyst Dr. Arle Lommel for a discussion of the “Reverse Swiss Cheese Model” – a way of thinking about the barriers and opportunities you create for international visitors to your website and business – and how it affects your business success. This approach lies behind the Global Customer Experience Calculator, a free tool that calculates the likelihood that individual customers in our “Can’t Read, Won’t Buy - B2C” panels will make it through the various stages ...
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Minding the Gaps: Improving Your Global Customer Experience

Start date
02 Dec, 2021 11:00 AM
End date
02 Dec, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Enterprises aspire to a global customer experience, but often the individuals who are responsible for preparing the content to support this goal have little ability to assess its effectiveness when it is deployed. In many cases, localization groups think they are doing well because they manage the process and get good results from their vendors, yet their customers discover a far different reality, with mixed language (or unlocalized) content and graphics, links that go nowhere, and a generally ...
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Dashboards: what are you driving?

Start date
10 Jun, 2021 7:15 AM
End date
10 Jun, 2021 8:15 AM
(UTC-05:00) Eastern Time (US & Canada)
How do you use localization data to help steer and guide your enterprise in the best direction? Do you use it to predict outcomes or prescribe actions, or are you still trying to impress your executives with how much translation reuse you have achieved? CSA Research will share best practices as the outcome of a recent study of how enterprises at all levels of localization maturity use their data as business intelligence. Come and learn how to use dashboards for globalization success!
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Continuous Localization at Warp Speed

Start date
29 Apr, 2021 11:00 AM
End date
29 Apr, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
Our big theme for a 2013 report on Agile was that it had broken localization processes. Well, it’s déjà vu in 2021 because localization for cloud products, AI, and content types such as multimedia and AR/VR have now broken the Agile localization process. Time to regroup and make recommendations for how to proceed. Come hear the latest research on continuous localization at warp speed (based on 53 in-depth interviews!) with Rebecca Ray, Director and Senior Analyst at CSA Research.
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The Language Sector in Eight Charts

Start date
17 Feb, 2021 11:00 AM
End date
17 Feb, 2021 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
To understand the pandemic's effect on the language industry, CSA Research began a series of quarterly surveys to CEOs of several LSPs in March 2020. We expanded regular primary research to LSPs in China, freelancers, language-technology vendors, and enterprises. Book your seat now and join us for a 30-minute interactive session, where we present data points to close out 2020 and identify what to expect in 2021.
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Insights on Project Management in 2020

Start date
02 Dec, 2020 11:00 AM
End date
02 Dec, 2020 12:00 PM
(UTC-05:00) Eastern Time (US & Canada)
In the months since COVID-19 began spreading across the globe, it has had a significant impact on the language service industry. The disruption caused by shelter-in-place orders has changed many of the existing market dynamics, resulting in the precipitation of trends tied to project management. Hélène Pielmeier will share insights and data on what PMs shouldn’t miss to stay at the top of their performance – regardless of the effects of the pandemic. She will cover the changing nature and spee...
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