CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...

CSA Research conducted a large-scale survey of translators and interpreters in all corners of the world. To ensure comprehensiveness and a representative sample in this survey, we partnered with Proz.com and Translators without Borders. The thousands of answers we received enabled us to gauge the demographics, behaviors, attitudes, and challenges of linguists in this day and age. Thanks to the data, we were able to outline what the future of freelance and in-house linguists will look like and ho...

Machine translation, technology offerings, and content services are rocking the boat of language service providers. CEOs question where their company will be adding value in the future. This webinar will provide data and insights on how to evolve from a language-centric to a content-centric offering. We’ll provide practical advice on how to progress through the staged journey to reinvent yourself as a global content service provider. This session is suited for LSPs of all sizes trying to future...

Countries and states are in a state of flux right now. Some are in the process of easing COVID-19-related restrictions while others are in the process of reintroducing them. Continued disruption to economic activity and planning has created challenging conditions for LSPs, particularly for interpreting-centric companies. As of July 2020, Chinese LSPs have had the most experience with both the pandemic and its aftermath. In this webinar, CSA Research will discuss what worked for language companie...

As a continuation of our firm’s long-running “Can’t Read, Won’t Buy” series, CSA Research again worked with survey specialist Kantar to gather the verified and comprehensive samples of consumers and business users. It surveyed 31,933 consumers around the globe, eliminating thousands via its patented Honesty Detector software, filters, and traps to yield the verified 8,709 responses. This webinar provides hard data to make the ROI case for delivering localized content throughout the custo...

Dr. DePalma reviews the state of the language market during the pandemic, presents data from both the demand and supply side of the market, and discusses significant company-level and macroeconomic changes. He will not predict the future but instead lay out best practices for how to deal with whatever the future throws at us.

Growth is an imperative for language service providers. Yet 40% of LSPs struggle to profitably grow their business. Sustainable and profitable growth is the result of a well-thought-out growth strategy. In this session, CSA Research will present data on various approaches that LSPs choose to grow their business, such as further penetrating their existing markets, adding services or products, expanding into other geographies, and M&A. These insights will help executives weigh their options and ch...

Interoperability is about more than the ability for different technologies to work together. It affects all levels of the organization – individuals, teams, technology – as well as interfaces with external partners, and all combinations of the above. Understanding how pervasive interoperability concerns are and how they affect operations can help LSPs free up time, resources, and energy for more productive activities. This webinar outlines the areas where interoperability problems crop up and ...