Are you looking to implement AI into your CX process? Or have you started implementation only to realize the challenges? Despite the very real promise of cognitive and conversational agents to improve the customer experience and promote engagement between brands and their customers, the reality is that these advantages today are available to a relatively small percentage of the world’s population. Even large, tech-savvy enterprises struggle to find the data needed to develop AI-driven services for many of the world’s customers.
In this CSA Research webinar, Dr. Arle Lommel will discuss strategies and best practices to ensure that your projects can succeed in international markets.
This webinar is open to both members and non-members. Attendees must register with a corporate email address. Please follow the link to register.
Link to register: https://csa-research.zoom.us/webinar/register/WN_aiwSNAJnSgq39qDDTZfXFA