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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
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Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
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19 CEOs Insights at fastest-growing LSPs 2022
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Lessons Learned from 2020 and What to Carry with Us into 2021
During a time of uncertainty, hearing from peers and leaders helps and we have been sharing feedback from multiple constituents to help organizations focus on what really matters as well as find opportunities in the middle of a crisis and get ready for the re-entry phase and growth in the post Covid-19 economy. In this final post of 2020, we share analysts’ thoughts on the toughest year to date, and what to carry with us into 2021.
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December 21, 2020
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CSA Research
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Buyer strategic planning
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Crisis preparedness
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Customer experience
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Interpreting technology
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For LSPs
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For Buyers
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For Technology Vendors
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Resuming Business in a COVID-19 Economy: Insight from 14 CEOs
The last few months have been tough on everyone. After a couple months of indecision, many political leaders took the advice of epidemiologists and shut down all but essential businesses. With people ordered to shelter in place, LSPs around the world operated remotely with staff working from home. Our surveys over the last few months have shown the economic impact of the resulting decreased demand and uncertainty about how long they’d be shut down.
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June 24, 2020
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CSA Research
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Crisis preparedness
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Industry news
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LSP sales and marketing
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LSP strategic planning
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For LSPs
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For Technology Vendors
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Share
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Preparing Your Business for a Post-Pandemic World: The Team Factor
After taking temporary measures and expedients to continue operating during the pandemic, companies must now develop plans for what happens after COVID-19. They will do so against the backdrop of the two biggest concerns that CEOs of language service providers expressed in CSA Research’s mid-March survey: the existential threat of decreasing demand and uncertainty about how long the pandemic will last. While CEOs wrestle with those two issues, they have an immediate business challenge – how ca...
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April 15, 2020
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CSA Research
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Business climate
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LSP business management
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LSP strategic planning
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For LSPs
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For Technology Vendors
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Global Companies Turn to LSP Rapid Response Teams to Cope with COVID-19
Following online group meetings with Leadership Councils and CEOs representing LSPs of various sizes, CSA Research has been speaking with directors of enterprise localization groups over the last few days to hear their perspective on the impact of COVID-19. They identified two changes in their business requirements – their internal and outward-facing content is evolving to become remote-friendly, and they would like their language service partners to respond to quick-turnaround requests without...
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March 26, 2020
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CSA Research
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Business climate
,
Buyer budgeting
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Crisis preparedness
,
Buyer strategic planning
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For LSPs
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For Buyers
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For Technology Vendors
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Share
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What CEOs of LSPs Are Thinking about COVID-19 and Its Effects
Over the last 10 days CSA Research conducted several online group meetings with its various Leadership Councils and LSP research members, mainly CEOs of LSPs of all sizes. This executive brief summarizes and reports the themes, topics, and questions shared by members during these sessions. We arranged their input in four groups: Uncertainty, Business Planning, Operations, and The View Ahead.
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March 23, 2020
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CSA Research
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LSP business management
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LSP maturity
,
LSP strategic planning
,
Crisis preparedness.
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For LSPs
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For Buyers
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For Technology Vendors
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LSP Leadership in the Time of COVID-19
With so much fear and uncertainty driven by the COVID-19 global crisis, there’s not enough information or solid data to make any reliable forecast about a global industry that serves many geographies, verticals, and applications. What we can say is that some companies will see more business, others no changes, and still others will lose clients or business. In the absence of primary data at this stage, what is certain is that leadership during the COVID-19 crisis is more critically important th...
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March 16, 2020
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CSA Research
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Business climate
,
Industry news
,
LSP strategic planning
,
Crisis preparedness.
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For LSPs
,
For Buyers
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For Technology Vendors
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Share
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Succeeding in Chinese-Speaking Markets Requires Special Attention
Language is the one of the most personal components of the customer journey. Ideally, you would be able to use a single variant of any language for any country where it's spoken, but the reality is that sociocultural and political facts require supporting the right dialect of a language in your target markets. The starting point for most planners is, "Which language do they use in a given country?"
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August 29, 2018
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CSA Research
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Country/region data
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For Buyers
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Gender Survey for Latin America Shows Importance of Regional Knowledge
In 2017, CSA Research conducted the first large-scale, pro-bono, survey-based research on gender issues in language services. With over 2,000 respondents, the findings provided objective and reliable information about how women and men involved in the industry perceive these issues. On the eve of the #metoo movement, the report kicked off industry-wide discussion on the role gender plays. It provided detailed – and surprising – results for North America and Europe.
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July 26, 2018
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CSA Research
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Gender and family
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Careers
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For LSPs
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For Buyers
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For Technology Vendors
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Share
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Gender and Family Survey and Panel Are Driving a Much-Needed Discussion
The recent CSA Research survey on gender and family in the language services industry reveals a mixed picture. Translation, localization, and related services are a female-dominated field, with about two-thirds of the workers being women. At the same time, the upper echelons of many companies reverse this polarity, with men taking a disproportionate share of seats in the executive suites.
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November 22, 2017
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CSA Research
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Gender and family
,
Careers
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Gender and Family Survey Reveals a Female-Friendly Industry, But There's Room for Improvement
Today CSA Research released the first in a series of reports that examine gender and family issues in the language industry. Based on our survey of 2,195 professionals who work with language services, this free report provides insights into the role gender and family plays in the field. We developed this pro bono research with the support of GALA and Women and Localization in order to understand how language workers compare to other industries. The report shines light on topics ranging from pay ...
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June 07, 2017
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CSA Research
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Gender and family
,
Careers
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For LSPs
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For Buyers
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For Technology Vendors
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Share
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