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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
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Global Language Services Industry 2024
The Largest Language Service Providers: 2024
Promoting Your 2024 Ranking
Sizing the Language Services and Technology Market 2024
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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
CEOs reflect on 2023
19 CEOs Insights at fastest-growing LSPs 2022
20 CEOs Reflect on 2022 (July 2022)
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14 CEOs Reflect on 2020
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Industry news
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Automated Interpreting: A Blessing or a Curse?
Some people feel that using artificial intelligence (AI) to interpret human speech is a curse because individuals using the service could suffer harm due to mistranslations or because interpreters might lose their livelihood. Others embrace AI for all the possibilities it creates, first and foremost the ability to offer language access on a much greater scale and at a reduced cost. So which camp is right? Like so many techno-ethical questions, there is no right or wrong. It really depends on th...
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November 20, 2023
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Hélène Pielmeier
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Artificial intelligence
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Customer experience
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Customer support
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Industry news
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Interpreting
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Interpreting technology
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Quality
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Technology adoption
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Automated Interpreting
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For LSPs
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For Buyers
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For Technology Vendors
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Share
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A Year of Recovery in the Language Industry – and Just About Everywhere Else
2020 disrupted nearly every human activity on the planet. The pandemic, lockdowns, and economic consequences blocked the expected growth in language services that we forecast for that year (“The Language Services Market (2021)”). In stark contrast, 2021 was a year of recovery for most of the language services and technology companies that responded to the survey for the 18th CSA Research Global Market Study. They got back on track from the pandemic body slam, optimized and rethought their busi...
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August 17, 2022
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Donald A. DePalma
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Industry news
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LSP growth
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Translation market size
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For LSPs
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For Buyers
,
For Technology Vendors
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Share
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2020: A Year of Superlatives in the Language Industry
CSA Research recently released our list of the 100 largest LSPs and langtech providers, along with eight regional lists that add more than 80 firms. The rankings are based on our annual survey of more than 450 companies around the globe with revenue and business data supplied by the companies themselves and validated by their executives. Here’s a map of CSA Research’s 10 largest LSPs for 2021 – follow the lines to see the journeys of these companies over 17 years to their current positions. B...
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July 08, 2021
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Donald A. DePalma
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Artificial intelligence
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Industry news
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Machine translation
,
Translation market size
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Language Sector Joins Global Surge to a Trillion Dollars of M&A in Q3
2020 started out with great financial momentum. The MSCI All Country World Index of large-, mid-, and small-cap stocks across 23 developed and 26 developing markets had risen almost 24% over 2018, an ounce of gold was worth 18% more than 12 months prior, and private equity groups had accumulated US$1.5 trillion in funds to invest. Businesses were primed for a stellar 2020, but by March, COVID-19 pushed most of the world to shelter in place. Companies shut down, employees were furloughed, and lif...
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October 20, 2020
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Donald A. DePalma
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Business climate
,
Industry news
,
LSP business management
,
LSP growth
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For LSPs
,
For Buyers
,
For Technology Vendors
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Resuming Business in a COVID-19 Economy: Insight from 14 CEOs
The last few months have been tough on everyone. After a couple months of indecision, many political leaders took the advice of epidemiologists and shut down all but essential businesses. With people ordered to shelter in place, LSPs around the world operated remotely with staff working from home. Our surveys over the last few months have shown the economic impact of the resulting decreased demand and uncertainty about how long they’d be shut down.
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June 24, 2020
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CSA Research
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Crisis preparedness
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Industry news
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LSP sales and marketing
,
LSP strategic planning
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For LSPs
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For Technology Vendors
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Share
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COVID-19’s Impact on Freelance Linguists
CSA Research surveyed freelance linguists worldwide in mid- to late April to see how the COVID-19 pandemic has affected them as providers of language services. These are the overall results from the 1,228 responses received from 100 countries.
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May 13, 2020
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Paul O'Mara
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Business climate
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Careers
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Industry News
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Interpreting
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For LSPs
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Share
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LSP Leadership in the Time of COVID-19
With so much fear and uncertainty driven by the COVID-19 global crisis, there’s not enough information or solid data to make any reliable forecast about a global industry that serves many geographies, verticals, and applications. What we can say is that some companies will see more business, others no changes, and still others will lose clients or business. In the absence of primary data at this stage, what is certain is that leadership during the COVID-19 crisis is more critically important th...
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March 16, 2020
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CSA Research
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Business climate
,
Industry news
,
LSP strategic planning
,
Crisis preparedness.
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Employment Results and Expectations in the LSP Market
In languages worldwide, the word “recession” is being used with increasing frequency on financial news websites and Twitter. Google searches for “recession” peaked in mid-August and remain higher than at any point in the past five years. Economists have their indicators for the broad economy and CSA Research has ours for the language services and technology market. The data from our mid-year business confidence survey shows that LSPs should prepare for a potential slowdown.
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September 11, 2019
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Paul O'Mara
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Business climate
,
Careers
,
Industry news
,
LSP business management
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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LocWorld Portugal: Snapshot of the Localization Industry
Last week, CSA Research was in Estoril: a beautiful location in Portugal for this year’s European LocWorld conference. This meet-up of buyers of language services and technology, LSPs, and technology vendors is an opportunity to share ideas and challenges, learn about inventive changes – such as through the Process Innovation Challenge, a sort of a Dragon’s Den for the localization industry - capture information, and to catch up with friends, old and new.
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June 19, 2019
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Alison Toon
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Industry news
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For LSPs
,
For Buyers
,
For Technology Vendors
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Sizing the Language Market
Reliable market research and industry sizing is a science. CSA Research’s annual market sizing project benefits language service and technology providers by producing reliable and actionable data they can use in their planning. Buyers of these services, whether enterprises or governmental agencies, use this data to educate themselves on the market. Investors and the media rely on it to frame and evaluate the potential of the sector.
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June 12, 2019
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Paul O'Mara
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Business climate
,
Industry news
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For LSPs
,
For Buyers
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For Technology Vendors
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Share
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