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Blog
Archive by tag:
Interpreting
Return
Automated Interpreting: How Far Have Implementations Come Along?
The topic of automation has taken the interpreting industry by storm. On the one hand, enthusiasts believe in artificial intelligence as a way to broaden language access at an affordable cost. On the other hand, skeptics worry about all the things that could go wrong in the implementation. But where does it all settle when it comes to organization-level implementations?
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May 14, 2024
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Hélène Pielmeier
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Artificial intelligence
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Interpreting
,
Interpreting technology
,
Automated Interpreting
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Is Meaningful Language Access Possible with Automated Interpreting?
The rising frequency of discussions about AI has led to much unease among interpreting service providers about the impact of automated solutions on language access and on what that means to the future of their profession. In this blog, we explore the concept of meaningful language access, why automated interpreting struggles with that concept, and how it relates to deciding and defining the role of the interpreter.
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March 05, 2024
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Hélène Pielmeier
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Interpreting
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Interpreting technology
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Automated Interpreting
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Automated Interpreting: A Blessing or a Curse?
Some people feel that using artificial intelligence (AI) to interpret human speech is a curse because individuals using the service could suffer harm due to mistranslations or because interpreters might lose their livelihood. Others embrace AI for all the possibilities it creates, first and foremost the ability to offer language access on a much greater scale and at a reduced cost. So which camp is right? Like so many techno-ethical questions, there is no right or wrong. It really depends on th...
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November 20, 2023
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Hélène Pielmeier
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Artificial intelligence
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Customer experience
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Customer support
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Industry news
,
Interpreting
,
Interpreting technology
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Quality
,
Technology adoption
,
Automated Interpreting
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Wanted: Expert Project Managers
Are you an expert project manager or interpreting scheduler? We need to talk! Project management – the shepherding of work from request to delivery, ensuring all the correct criteria are met, and in a timely manner – is not specific to the localization industry. In every area of work, from construction to international shipping, a project manager (PM) plays a leading role in satisfying customers, whether in daily personal contact or acting behind the scenes. These individuals – and the projec...
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August 22, 2023
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Alison Toon
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Artificial intelligence
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Interpreting technology
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LSP project management
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Translation technology
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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The Rise of Dialectal MT-ism
National variants of multinational languages such as English, French, and Spanish underscore the challenges to a government or business of providing readable content to any citizen or customer, prospect, or employee. They face what sociolinguists call varieties – that is, dialects, registers, styles, lexicons, and gender conventions – in both written and spoken language. Furthermore, usage and comprehension issues extend deep into any interaction, further affected by payment systems, regulatio...
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March 21, 2023
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Donald A. DePalma
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Artificial intelligence
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Interpreting technology
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Country/region data
,
Machine translation
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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AI for the Good of Humanity
Artificial intelligence (AI) and caring people are together bringing life-changing services for accessibility and communication, but you must look past the hype and the deep fakes to find them.
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February 14, 2023
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Alison Toon
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Artificial intelligence
,
Interpreting
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Interpreting in a War Zone
As long as human beings have used spoken language, someone has needed to interpret when people with different tongues want to communicate. Whether in friendly situations or in times of strife; by trained and professional linguists or simply someone who happens to speak two or more languages, individuals, businesses, organizations, and the military rely on the human skill of hearing one language and speaking another.
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September 08, 2021
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Alison Toon
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Careers
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Interpreting
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Crisis preparedness
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For LSPs
,
For Buyers
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Share
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Lessons Learned from 2020 and What to Carry with Us into 2021
During a time of uncertainty, hearing from peers and leaders helps and we have been sharing feedback from multiple constituents to help organizations focus on what really matters as well as find opportunities in the middle of a crisis and get ready for the re-entry phase and growth in the post Covid-19 economy. In this final post of 2020, we share analysts’ thoughts on the toughest year to date, and what to carry with us into 2021.
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December 21, 2020
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CSA Research
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Buyer strategic planning
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Crisis preparedness
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Customer experience
,
Interpreting technology
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Making the Best of a Bad Year: Five Lessons for 2021
As we look back at the annus horribilis that was 2020, what are some things we can learn and take forward to improve 2021 and come back stronger than ever? In this post, I summarize some of the lessons CSA Research has learned from our conversations with professionals working in enterprise localization departments, at LSPs, or as freelance linguists.
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December 16, 2020
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Arle Lommel
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Artificial intelligence
,
Customer experience
,
Interpreting technology
,
Machine translation
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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RSI and Parliamentary Voting: What Do They Have in Common?
Remote simultaneous interpreting has experienced a boom since the start of the COVID-19 pandemic. Organizations of all types turn to RSI platforms to deliver a multilingual experience for virtual or hybrid in-person and online meetings. Likewise, online voting solutions are in high demand for organizations that need a sophisticated virtual voting mechanism when they want to enable remote work for elected officials or other decision-makers.
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December 09, 2020
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Hélène Pielmeier
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Interpreting
,
Interpreting technology
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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