Our Analysts' Insights

Interpreting technology has traditionally taken a back seat to translation automation. That situation is changing as developers focus on this next frontier in multilingual communication. This fast-growing sector is vibrant with new solutions, which move some interpreting revenue around, broaden language access, and create fresh sources of income for spoken-language service providers.

The interpreting field is a hotbed of creativity due to technological advances and the desire from large-scale buyers to spend their budgets wisely. In this blog post, we explore two new solutions for medical patients with limited language proficiency (LLP), which can substitute for on-site or remote interpreters in select healthcare settings – patient registration and office visits.

The interpreting technology front has been particularly active lately. After LanguageLine announced the release of a new video remote interpreting solution, thebigword launched a new interpreting management product called IMS Direct. Announced today, the software-as-a-service solution (SaaS) is for buy-side organizations and addresses the need for automation in interpreter assignments.

When health care practitioners, governmental agencies, or businesses want to leverage the power of video remote interpreting (VRI) to enable communications, they need to plan ahead. Or at least, they had to until today.

CSA Research published its much anticipated annual report, “The Language Services Market: 2015,” in early July. Let’s highlight some of the most interesting points

Not all that much, actually. While the word “competition” always rears its head when discussing translation and interpreting, the reality is that this year’s list of the top-ranked global language service providers (LSPs) do not all necessarily compete with each other. Some are military contractors, while others focus on commercial translation. Some are specialists in telephone interpreting, while others call localization their bread and butter. In 2011, the industry has grown, not just in si...

Less than two short months ago, we issued a public call for participation in our annual global study of the language services market. Today, we are pleased to announce the publication of our hot-off-the-press ranking of the Top 35 language service providers -- accompanied by a few other noteworthy pieces of new research.