X

Open - Access Leadership Resources

This page will provide you with the latest primary data, insights and guidance
to help you deal with the stress and uncertainty of the pandemic
and to assist you with the development of data-driven decisions.


 

Pro-Bono Survey Data

FREELANCER SURVEY #2

Aug 24, 2020

CSA Research again surveyed freelance linguists worldwide to see how the COVID-19 pandemic continues to affect them as providers of language services. 

FREELANCER SURVEY #1

APRIL 20, 2020

CSA Research surveyed freelance linguists worldwide to see how the COVID-19 pandemic has affected them as providers of language services.

CHINA SURVEY #2

August 14, 2020

CSA Research re-surveyed companies based in China to see how the COVID-19 pandemic has affected them as providers of language services and technology. 

CHINA SURVEY #1

May 1, 2020

CSA Research surveyed companies based in China to see how the COVID-19 pandemic has affected them as providers of language services and technology. 

LSP SURVEY #3

August 12, 2020

CSA Research went back to the CEOs of the top 193 LSPs for a third time  to ask how their perceptions and business plans have changed since the first two surveys. 

LSP SURVEY #2

May 26, 2020

CSA Research went back to the CEOs of the top 193 LSPs to ask how their perceptions and business plans have changed since we surveyed them in March.

 

LSP SURVEY #1

March 31, 2020

Although it is too early to assess the full impact of COVID-19, CSA Research has surveyed the CEOs of the Top 193 LSPs to check the current pulse of the industry. We share the results from 124 CEOs in four categories.

TMS VENDOR SURVEY

May 26, 2020

CSA Research surveyed technology companies to see how COVID-19 affects their business.

GLOBAL ENTERPRISE SURVEY

April 30, 2020

CSA Research surveyed enterprises worldwide to see how the COVID-19 pandemic has affected them as buyers of language services and technology. 

Open-Access Resources

For LSPs

Leadership in the Time of COVID-19
Read about practical leadership steps you can take to help your team during this stressful time. Read the article. 
CEO Feedback from LSPs
CSA Research has spoken with many of the leading LSPs. See what their CEOs have to say about COVID-19.  Read the article. 
Feedback from Freelancers
Learn how COVID-19 is affecting the freelancer market.
Read Part I.  Read Part II. 
Profiles of Interpreting LSPs
Learn how five interpreting-focused LSPs are dealing with the COVID-19 pandemic. Read the article. 
The Team Factor
How you prepare for a post-pandemic world will greatly impact your team. Read the article. 
Further Resources
Click 'Read More' to see all the open-access insights for LSPs.
Read More

For Enterprises

Time for Localization Teams to Lead
Learn how localization teams can step-up during this time. Read the article. 
Feedback from Global Enterprises
Learn how directors of localization teams are adapting to COVID-19. Read the article. 
TMS in the Time of COVID-19
The rapid switch to working from home has made on-premise TMSes a challenge for some LSPs.  Read the article. 
Customer Loyalty Programs
Loyalty will rise to the fore after the COVID-19 pandemic runs its course. Read the article. 
Profiles of Interpreting LSPs
Learn how five interpreting-focused LSPs are dealing with the COVID-19 pandemic. Read the article. 
Further Resources
Click 'Read More' to see all the open-access insights for global enterprises. Read More

Useful External Resources

 

Tech Tools

These five companies are providing free remote working tools.

READ MORE

Data Tools

Tableau has created a free Covid19 Data Resource Hub to help you make confident decisions with data.

READ MORE

 

Training

MasterWord Services is sharing a complimentary online Infection Control training developed specifically for interpreters; however, this information is relevant for everyone.

READ MORE

Lexicon

Published by the Translation Bureau of Canada, this lexicon includes official French<>English terms for translating and interpreting during the pandemic.

READ MORE