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Archive by category: For LSPsReturn

The Next Revolution in Conference Interpreting

The glory days of globetrotting for simultaneous interpreters are slowly fading. First, remote simultaneous interpreting (RSI) eliminated some of their frequent flyer miles. The next technological disruption to the conference interpreting market – real-time on-demand language access powered by machine interpreting – will be even more momentous. The first solutions are now available for conferences and have the potential to start picking up revenue from conference organizers.
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World’s Largest LSPs Report a Strong 2018

Our preliminary review of the survey responses to CSA Research’s annual Global Market Study focused on the 195 largest companies in our Top LSPs™ rankings. The results show that a majority of these market leaders increased their revenue over the previous year with the same or higher profit margins.
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April 10, 2019| Paul O'Mara | LSP growth, LSP metrics and KPIs | For LSPs | |

Language Selection Roulette: How Data Builds Better Strategies

When people think of changing their lives, they might put up a map of their country or the world and throw darts at it, trusting that chance – or their favorite deity – will guide them to a better life. Unfortunately, they usually discover that this approach plants their new home firmly in the middle of the ocean or an undeveloped forest rather than a desirable neighborhood or vacation destination. However, when it comes to selecting the next language to add to a website, many enterprises do e...
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Where Are Revenue-Generating Leads Hiding?

Soliciting referrals and recommendations is an important sales technique that LSPs should pursue – whether or not they have a dedicated sales force. Yet even proactive referral requests aren’t enough to grow your business sustainably. Every provider needs a healthy supply of pre-qualified prospects to increase its chances of securing new sales. How LSPs find qualified leads varies from one company to another. What works? What doesn’t? Based on 497 responses in a recently published report, CSA...
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Being at Home with a TMS

Buying a translation management system (TMS) is like finding a new home. Seriously, both are big investments and exceptionally large commitments. You want to get it right.
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LSP CEOs Discuss Common Challenges

CEOs in every kind of company often observe that they have the loneliest job. Shared experiences with people who work for them are limited because of internal politics and because they must deal with issues that no one else in their organizations face. CEOs periodically meet with their boards of directors or management, but those sessions often reinforce the singular position that the CEO occupies. In esoteric sectors like language services, CEOs must manage an array of process, technology, and ...
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Getting Derailed: Why Standards Initiatives Fall Short

The Holy Grail of the language industry has been to standardize the transfer of jobs between the various tools and content management systems – and thus improve the outcomes. Linport, the latest initiative in this area, was born as the Container Project in 2011 at the final meeting of the Localization Industry Standards Initiative (LISA). Despite early promise, Linport has yet to make major inroads into the language industry. Other prospective standards, such as Translation Web Services from OA...
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February 27, 2019| Arle Lommel | Standards | For LSPs, For Buyers, For Technology Vendors | |

AI: More Than a Buzzword in the Language Services industry?

Artificial intelligence has become the new buzzword in the language services industry, with countless technology vendors and LSPs proclaiming that their AI efforts will revolutionize the field. Providers are scrambling to keep up with the fast pace of development to understand how it will affect their business and how to remain relevant in a world full of automation. Buyers are trying to figure out what it means for both their own processes and when they purchase services from vendors. Humans at...
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A Fresh Perspective: CSA Research’s New Brand Identity and Major Platform Upgrade

When you clicked on the link that brought you here, you might have thought that someone spoofed Common Sense Advisory’s newsletter and hijacked you away from our blog. No worries. You are indeed at CSA Research, the company formerly known as Common Sense Advisory. This is part of our total redevelopment of our advanced research platform, brand identity, and corporate website.
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Put Your 2019 Sales and Strategy into Action

The start of the new year is synonymous with a review and update of business plans. Successful companies conduct a yearly strategic planning session. Strategic planning is a process for defining a business strategy to shape and guide your operation. It focuses on a vision of the future and what you must do to achieve it. Executives use the technique to make decisions on what the company does, where it is going, which actions are required to make progress, what level budgets and which resources a...
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