Our Analysts' Insights

The interpreting field is a hotbed of creativity due to technological advances and the desire from large-scale buyers to spend their budgets wisely. In this blog post, we explore two new solutions for medical patients with limited language proficiency (LLP), which can substitute for on-site or remote interpreters in select healthcare settings – patient registration and office visits.

The digital universe grows by a massive amount of structured and unstructured content every day. This flood of data comes in a broad range of standardized and proprietary formats and languages for uncounted application needs around the planet. Much of this data never leaves the silo for which it was created, but business analysts and information scientists have long researched how it might be useful in other applications, markets, and languages. For example, tagging the topics or categories of d...

In our recent research on quoting practices at LSPs, we found two recurring themes: 1) the increasing price pressure caused by clients driving the race to the bottom (see our recent blog post on that topic); and 2) the drastic reduction in timelines to conduct projects. In this post, we’ll explore this second issue.

The interpreting technology front has been particularly active lately. After LanguageLine announced the release of a new video remote interpreting solution, thebigword launched a new interpreting management product called IMS Direct. Announced today, the software-as-a-service solution (SaaS) is for buy-side organizations and addresses the need for automation in interpreter assignments.

CSA Research just launched the survey for our twelfth annual review of the language services and technology market. Click here to take the survey – or paste https://goo.gl/UkPcFw into your browser.

Language service providers come in all shapes and sizes — no single element defines the best LSP. Buyers often ask CSA Research how to identify the most appropriate vendors for their needs and what they can do to assist suppliers that seek to meet evolving requirements and expectations.

When health care practitioners, governmental agencies, or businesses want to leverage the power of video remote interpreting (VRI) to enable communications, they need to plan ahead. Or at least, they had to until today.

Better machine translation (MT) is surely at the top of many organizations’ globalization wishlists. But they all wonder how they can develop good MT engines that produce usable results.

For the last few years, marketers, economists, and sociologists around the world have obsessed about people born between 1980 and 2000. Because this group constitutes the next generation of spenders, influencers, and leaders, companies in nearly every industry wonder how to attract these Millennials to their brands. Their previous business plans were meant to appeal to those born in the mid-20th century and their Generation X offspring, so they're preparing for future demand.

CSA Research published its much anticipated annual report, “The Language Services Market: 2015,” in early July. Let’s highlight some of the most interesting points