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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
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Global Language Services Industry 2024
The Largest Language Service Providers: 2024
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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
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19 CEOs Insights at fastest-growing LSPs 2022
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Blog
Caring for the Mental Health of Language Professionals
May is Mental Health Awareness Month. During this period, organizations seek to raise awareness of trauma and the impact it can have on physical, emotional, and mental well-being. What does it mean for the language services industry? What are the negative effects of working as an interpreter, translator, project manager, or in any other role in the industry? With this blog, we hope to shed some light on the work-induced mental trauma that language professionals may experience and strategies to h...
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May 09, 2023
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Hélène Pielmeier
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LSP business management
,
Corporate social responsibility
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Localization Opportunities Courtesy of the Titanium Economy
There hasn’t been much discussion of what the Titanium Economy might be able to learn from the localization industry – language service providers or buy-side localization teams – as it relates to easing and speeding up the globalization journeys of the firms that make up this sector of industry. Obviously, fulfilling their translation and interpreting needs is one requirement, but there are three other areas that have a much bigger influence on determining success outside of their domestic ma...
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April 25, 2023
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Rebecca Ray
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Business process globalization
,
Globalization Maturity
,
Customer support
,
Digital transformation
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For Buyers
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Share
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What Do Harry Potter and Generative AI Have in Common?
We’ve all been entertained by spells going wrong in the Harry Potter books and movies. What does any of it have to do with generative AI? If you think of artificial intelligence as the magic, then the prompt is the spell you use to invoke the magic. And not all spells – or prompts – are created equal.
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April 11, 2023
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Hélène Pielmeier
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Artificial intelligence
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For LSPs
,
For Buyers
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Share
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HR in the Limelight for Localization
Businesses in general, and localization teams in particular, are under pressure to determine how quickly to transfer (new) staff to new roles or to reskill existing ones – while supporting them remotely in effective ways. This requires the HR function to be much nimbler as it’s tasked with developing the guardrails for hybrid work models to support this evolution in roles and responsibilities.
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March 28, 2023
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Rebecca Ray
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Business process globalization
,
Careers
,
Globalization Maturity
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For Buyers
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Share
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The Rise of Dialectal MT-ism
National variants of multinational languages such as English, French, and Spanish underscore the challenges to a government or business of providing readable content to any citizen or customer, prospect, or employee. They face what sociolinguists call varieties – that is, dialects, registers, styles, lexicons, and gender conventions – in both written and spoken language. Furthermore, usage and comprehension issues extend deep into any interaction, further affected by payment systems, regulatio...
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March 21, 2023
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Donald A. DePalma
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Artificial intelligence
,
Interpreting technology
,
Country/region data
,
Machine translation
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Governmental Focus on AI May Bring Scrutiny to the Language Sector
The explosion of interest in generative AI technology like ChatGPT has led to general calls for the regulation of artificial intelligence – these will also affect the language industry. Although today it is unclear who would be responsible for a critical mistranslation stemming from MT on a company’s website, CSA Research predicts that within a year some unlucky company will become the textbook case that decides this matter. This post explores how current and proposed regulation of artificial ...
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February 28, 2023
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Arle Lommel
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Artificial intelligence
,
Machine translation
,
TMS
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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AI for the Good of Humanity
Artificial intelligence (AI) and caring people are together bringing life-changing services for accessibility and communication, but you must look past the hype and the deep fakes to find them.
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February 14, 2023
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Alison Toon
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Artificial intelligence
,
Interpreting
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Is a 4-Day Work Week Possible for LSPs?
Companies all over the world are experimenting with breaking away from the traditional five-day work week to move to a more condensed or shortened one. My husband, an HR manager, has implemented 4x10 (4 days of 10 hours each) at his company for over two years now and I have had countless discussions with him on whether language service providers could switch to such a model. I originally had some reservations because LSPs need to be there for their clients at a minimum of five days a week – if ...
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January 31, 2023
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Hélène Pielmeier
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LSP business management
,
LSP strategic planning
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For Technology Vendors
,
For LSPs
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Share
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When No Doesn’t Mean “No”
The word No seems to have been going around a lot in conversations lately. From discussions (welfare, personal space, the right to say No) to a conversation with my local taxi driver about the use of the word “Non” as a simple statement in France, when he asked about purchasing something, and where he perceived not just the word used as a negative, but as the expression of a cultural difference. “Non” with a Gallic shrug can mean so much more than a simple “No, we don’t have any”; it refl...
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January 17, 2023
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Alison Toon
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Customer experience
,
Localization maturity
,
Machine translation
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For LSPs
,
For Buyers
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Share
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The Coming Content Cataclysm
Multimedia, transcribed audio, and AI-generated content in all the world’s digital languages join more traditional content types in filling up data centers. Together they create challenges and opportunities across organizations, raise the alarm for more oversight of content, and further the case for aligning enterprise content strategies, investment, and operations.
Read More
January 03, 2023
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Donald A. DePalma
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Artificial intelligence
,
Business climate
,
Buyer strategic planning
,
Content technology
,
Digital transformation
,
Global content
,
Machine translation
,
Translation market size
,
Translation technology
,
Corporate social responsibility
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For LSPs
,
For Buyers
,
For Technology Vendors
|
Share
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