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Archive by tag: LSP growthReturn

Plan Your 2020 Growth

Growth is an imperative for LSPs, yet 40% of providers struggle to profitably grow their businesses. The situation is bound to get more complex as CSA Research expects a decrease in market growth rates due to a variety of factors including the overall economic slowdown, the impact of Brexit on business between the United Kingdom and its trading partners, the fallout from trade wars, and the impact of technology such as neural machine translation. But even with all that, the growth rates we forec...
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Are AI Deployments All They Are Cracked Up to Be?

Great content drives experience and commerce. Enterprises constantly ratchet up the amount they need, while global companies demand ever more in additional languages to offer effective customer experiences in other markets. That means language service providers have to localize more content faster than ever before. Human-centric processes can’t keep pace, so the push is on for more automation. But CSA Research finds that adoption rates for the language technologies that could help are lagging a...
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Future-Proof Your Global Content Strategy with The Language Services Market Study

CSA Research’s 15th annual survey of the language services and technology market demonstrates that new capabilities to analyze and manipulate big data in local markets will continue to push advances and new applications within AI and the machine learning that it drives. Content will continue to morph as it becomes more conversation-centric to support more and more speech-enabled products and services.
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A Sleeping Giant: The Language Industry in China Moves Forward

A major translation event few language professionals heard of occurred in Xi’an, China on April 27. Sponsored by Xi’an International Studies University (XISU)’s Collaborative Innovation Center for Silk Road Language Services, the 2019 Annual Meeting of Postgraduate Degrees in Translation conference for educators in masters of translation and interpreting (MTI) programs in China brought together approximately 600 professors and localization professionals for a day of discussion about education...
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World’s Largest LSPs Report a Strong 2018

Our preliminary review of the survey responses to CSA Research’s annual Global Market Study focused on the 195 largest companies in our Top LSPs™ rankings. The results show that a majority of these market leaders increased their revenue over the previous year with the same or higher profit margins.
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April 10, 2019| Paul O'Mara | LSP growth, LSP metrics and KPIs | For LSPs | |

Put Your 2019 Sales and Strategy into Action

The start of the new year is synonymous with a review and update of business plans. Successful companies conduct a yearly strategic planning session. Strategic planning is a process for defining a business strategy to shape and guide your operation. It focuses on a vision of the future and what you must do to achieve it. Executives use the technique to make decisions on what the company does, where it is going, which actions are required to make progress, what level budgets and which resources a...
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Divesting, Enhancing, and Marking Time in Language Services

With M&A a more frequent occurrence in the language sector, the type of ownership is changing. Traditionally four types have dominated the language services market: 1) privately-held agencies, many of them owner-operator; 2) firms owned by private equity groups (PEG); 3) publicly-traded LSPs; and 4) divisions of larger corporations, all of them with the majority of their revenue originating outside the language sector. With acquisitions in the language sector a regular occurrence, we can expect ...
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Why Do Some LSPs Seem to Grow More Easily Than Others?

The market for outsourced language services and supporting technology grew 7.99% to US$46.52 billion from $43.08 between 2017 and 2018. When CSA Research analyzed 531 responses to our annual global market survey, we computed that 64% of respondents experienced an increase in revenue. However, all providers don’t share the same experience.
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Common Questions That LSP Sales Managers Face

Growth is an evergreen topic for language service providers (LSPs). Those that struggle to increase revenue want to figure out how to formalize their sales function, while those that already have positive sales numbers want to grow more or do it more sustainably. The fourth quarter is sales and marketing prime-time. Not only it is a critical to finish the year strong, but it’s also the perfect time to focus on the year ahead.
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Global Content Drives a US$46.52 Billion Market

In January, the World Bank observed that, "for the first time since the global financial crisis, all major regions of the world are experiencing an uptick in economic growth." CSA Research's 14th annual study of the language services and technology market demonstrated that the language sector has benefited from that good fortune. It grew at 7.99% over the past year to reach a projected US$46.52 billion in revenue for 2018. Read about our survey and research process here.
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