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The Largest Language Service Providers: 2024
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Navigating the Post-Localization Era: The Impact of AI on the Language Services Industry
CEOs reflect on the forces that will shape the future
CEOs Reflect on GenAI (July 2023)
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19 CEOs Insights at fastest-growing LSPs 2022
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For LSPs
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Interpreting in a War Zone
As long as human beings have used spoken language, someone has needed to interpret when people with different tongues want to communicate. Whether in friendly situations or in times of strife; by trained and professional linguists or simply someone who happens to speak two or more languages, individuals, businesses, organizations, and the military rely on the human skill of hearing one language and speaking another.
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September 08, 2021
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Alison Toon
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Careers
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Interpreting
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Crisis preparedness
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For LSPs
,
For Buyers
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Share
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Responsive Machine Translation: The Next Frontier for MT
CSA Research’s recent survey-based examinations of machine translation deployment at language service providers, enterprises, government agencies, and among freelancers revealed an ever-widening engagement with the technology. Although it didn’t surprise us, we also found widespread skepticism of claims that MT has reached human parity with numerous calls in open-ended survey comments for “truth in advertising.” Just as significantly, we saw widespread desire for MT to be more suitable for t...
Read More
August 17, 2021
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Arle Lommel
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Artificial intelligence
,
Augmented translation
,
Machine translation
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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7 Tips to Prevent Pricing Objections
All too often, LSP salespeople don’t know how to counter the “you’re too expensive” argument, viewing it as the end of the road. But it doesn’t have to be.
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July 21, 2021
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Hélène Pielmeier
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LSP business management
,
LSP sales and marketing
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For LSPs
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Share
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2020: A Year of Superlatives in the Language Industry
CSA Research recently released our list of the 100 largest LSPs and langtech providers, along with eight regional lists that add more than 80 firms. The rankings are based on our annual survey of more than 450 companies around the globe with revenue and business data supplied by the companies themselves and validated by their executives. Here’s a map of CSA Research’s 10 largest LSPs for 2021 – follow the lines to see the journeys of these companies over 17 years to their current positions. B...
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July 08, 2021
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Donald A. DePalma
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Artificial intelligence
,
Industry news
,
Machine translation
,
Translation market size
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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What Does Talking to Whales Tell Us about Machine Translation?
Recent advances in machine translation (MT) have been truly astounding. Even if claims that the technology has reached parity with human translators are premature and an artifact of particular methods of evaluation, it is clear that the results are much more useful than they were even a few years ago. Now researchers are pursing approaches similar to MT to facilitate communication with animals. In April, National Geographic described Project CETI, an attempt to use the same fundamental technolog...
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June 10, 2021
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Arle Lommel
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Artificial intelligence
,
Augmented translation
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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Smarketing 101 for LSPs
As language service providers start to mature, they invest in hiring either marketers, salespeople, or account managers, and eventually staff all of these functions. These groups often operate in silos with minimal coordination across their activities. Yet, in an ideal world, a close collaboration ensures marketing brings in qualified leads that are interested in hearing the pitch of your sales team and then warms up these leads so that the sales messaging is more effective. When you break down ...
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May 19, 2021
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Hélène Pielmeier
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LSP sales and marketing
,
LSP strategic planning
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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How The Pandemic Accelerated Change at LSPs
Ask people working in the localization industry if the move to working from home affected them, and many will tell you that they were already “remote” – set up to work from home, due to the nature of their jobs. Language service provider have no physical products to ship, no warehouses to store goods, and no fleets of trucks or ships to coordinate for deliveries. Coordinating language services in this day and age is essentially an ebusiness. On the surface, the switch to working from home app...
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April 28, 2021
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Alison Toon
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Business climate
,
Crisis preparedness
,
LSP business management
,
Technology adoption
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For LSPs
,
For Buyers
,
For Technology Vendors
|
Share
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Building a Comprehensive View of Machine Translation’s Potential
It is no secret that machine translation (MT) has gone from a relatively niche solution to seeming ubiquity in just a few short years. A forthcoming report from CSA Research on MT use at language services providers shows a 51% increase in adoption since 2019, with over two-thirds of LSPs now using it openly. Similarly, cloud TMS developers reported that 2020 was the year when the majority of segments that they process involved MT. To help develop a comprehensive view of the technology’s role in...
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April 14, 2021
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Arle Lommel
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Artificial intelligence
,
Technology adoption
,
Machine translation
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For LSPs
,
For Buyers
,
For Technology Vendors
|
Share
|
Mapping a Decade of Growth in Language Services
We begin this week’s blog with a call to language services and technology providers to take the survey for our 17th annual Global Market Study – before April 15th. We trimmed the survey so it’s easier and quicker to complete. But you might ask why do we expend so much effort on this survey and ask you to pitch in to provide your company’s data? Read on to find out more about this annual project.
Read More
March 31, 2021
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Donald A. DePalma
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Digital transformation
,
LSP growth
,
LSP sales and marketing
,
Translation market size
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For LSPs
,
For Buyers
,
For Technology Vendors
|
Share
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Implications of the Spotify Model for Localization Teams
Our current research into continuous localization has revealed more companies adopting the “Spotify Model” to organize their development teams – and in some cases all business functions. Since Spotify has been in the news quite a bit over the last few weeks, we thought localization teams should be on the lookout for the model to be coming their way.
Read More
March 17, 2021
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Rebecca Ray
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Buyer strategic planning
,
Localization maturity
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For LSPs
,
For Buyers
,
For Technology Vendors
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Share
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